Account Management Professional

3 weeks ago


Tulsa, Oklahoma, United States Fabricut Full time
Job Overview: We are seeking an Account Management Professional to join our Credit Department at Fabricut. As a key member of our team, you will be responsible for managing customer accounts, processing payments, and providing exceptional customer service.

Key Responsibilities:
  • Manage customer accounts accurately and efficiently.
  • Handle incoming calls and respond to customer inquiries in a timely and professional manner.
  • Collect on delinquent accounts via email and phone.
  • Process data changes and maintain accurate account information.
  • Receive payments and process revised invoices.
  • Respond to customer emails regarding applications, invoices, and general inquiries.
  • Provide credit references and proformas to customers.
  • Interface with other departments to ensure excellent customer service.

Requirements:
  • 1+ years of experience in customer service and collections.
  • Proficiency in Microsoft Office applications including Outlook, Teams, Word, and Excel.
  • Excellent written and verbal communication skills.
  • Strong organizational, problem-solving, and analytical skills with ability to manage priorities and workflow effectively.
  • Versatility, flexibility, and positive attitude towards working in constantly changing priorities.
  • High school diploma or equivalent required.

Benefits: Our company offers a competitive salary range of $60,000 - $70,000 per year, depending on experience and qualifications.

Physical Requirements: This position requires sitting for 6 hours, standing for 2 hours, and performing various physical activities throughout the day.

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