Account Management Specialist

4 days ago


Tulsa, Oklahoma, United States FMS Inc. Full time
Job Overview:

FMS Inc. is seeking an experienced Account Management Specialist to join our team. As an Account Management Specialist, you will be responsible for managing accounts, analyzing data, and ensuring compliance with federal and state regulations.

Key Responsibilities:

  • Manage daily tasks and maintain accurate records using MS Office – Outlook, Excel, Word.
  • Analyze accounts using FMS collection software to identify areas for improvement.
  • Communicate with clients and debtors to resolve issues and ensure timely completion of tasks.
  • Document account notes, account disposition, and secondary data fields to maintain accurate reporting and account activity.
  • Adhere to the Fair Debt Collection Practices Act, Telephone Consumer Protection Act, HIPAA, and all relevant federal and state laws.

Requirements:

  • A high school diploma and two to six months of relevant experience are preferred.
  • Previous experience in customer service, sales, collections, or a related field is preferred.
  • Ability to communicate clearly and succinctly, utilizing proper grammar and telephone etiquette is preferred.
  • Prior PC and keyboard knowledge is preferred.
  • Ability to compute basic math calculations using addition, subtraction, multiplication, division, and percentages is preferred.
  • Successful completion of a background check and drug screen.

Estimated Salary: $38,000 - $48,000 per year, depending on location and experience.



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