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Guest Experience Ambassador

2 months ago

Kissimmee, Florida, United States Marriott International Inc Full time
Job Summary

We are seeking a skilled Guest Experience Expert to join our team at Gaylord Palms Resort & Convention Center. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions throughout their stay.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and professional manner.
  • Complete reports and share knowledge of the local area to enhance guest experiences.
  • Collaborate with colleagues to maintain a safe and welcoming work environment.
  • Uphold quality standards and ensure uniform, personal appearance, and communications are professional.
Requirements
  • High school diploma or G.E.D. equivalent.
  • No related work experience required.
  • No supervisory experience necessary.
  • No license or certification required.
About Us

Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are dedicated to providing thoughtful, big-hearted service to our guests and creating memorable experiences.

At Gaylord Hotels, we provide opportunities for career growth and development, as well as a range of benefits and perks. Join our team and become part of a global organization that values excellence, integrity, and teamwork.