Customer Service Leader

1 week ago


Southaven, Mississippi, United States MAPCO Full time
{"Job Title": "Customer Service Leader", "Job Description": "

Job Summary

MAPCO is seeking a highly motivated and customer-focused Customer Service Leader to join our team. As a key member of our leadership team, you will be responsible for delivering exceptional customer service and driving sales growth.

Key Responsibilities:

  • Meet and exceed customer service standards
  • Follow company cash control policies and procedures
  • Adhere to all laws and regulations regarding the sale of government regulated products and services
  • Obey company and health department safety guidelines for food preparation
  • Detail cleaning of store interior and exterior according to company standards
  • Stock and rotate products including coolers and/or freezers
  • Complete training activities and pass minimum job performance standards
  • Follow company general rules of conduct and code of ethics
  • Motivate sales associates to grow store sales and profitability using suggestive selling techniques
  • Assist the store manager in hiring, developing, and training others in store to meet company standards and guidelines

Core Competencies:

  • Time Management: Value time and use it effectively and efficiently
  • Action Oriented: Enjoy working hard and seize opportunities
  • Customer Focus: Act with customers in mind and meet their expectations
  • Determination: Pursue everything with energy and drive

Essential Functions:

  • Standing/Walking 50%
  • Lifting up to 40 pounds 10%
  • Bending 10%
  • Sitting 10%
  • Squatting/Stooping 5%
  • Climbing 5%
  • Reaching 10%

Travel Requirements: 0 overnight stays per year

Educational Qualifications and Experience:

  • Customer service experience desired
  • Ability to perform multiple tasks at one time
  • Read, understand, and speak English at an eighth grade level
  • Comprehend and perform basic math skills
  • Understand, comprehend, and perform basic computer and point-of-sale skills

MAPCO is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Disabled/Veterans.

"}

  • Southaven, Mississippi, United States MAPCO Full time

    Customer Service Leader Position Overview:As a Customer Service Leader at MAPCO, you will play a pivotal role in ensuring exceptional service delivery. Your responsibilities will include: Upholding the company's customer service standards. Implementing cash management policies and procedures. Complying with all relevant laws and regulations concerning the...


  • Southaven, Mississippi, United States MAPCO Full time

    Customer Service Leader Position Overview:As a Customer Service Leader at MAPCO, you will play a pivotal role in ensuring that our customer service standards are met and exceeded. Your responsibilities will include: Upholding the company's customer service benchmarks. Implementing cash control policies and procedures effectively. Complying with all relevant...


  • Southaven, Mississippi, United States Wetherill Associates Full time

    Ecommerce Customer Service LeadAbout the RoleOEG Parts, a fast-growing automotive and powersports e-commerce company, is seeking an experienced Ecommerce Customer Service Lead to support our Customer Service Manager. This position will act as a liaison between the manager and customer service team to coordinate all customer service activities and ensure...


  • Southaven, Mississippi, United States Wetherill Associates Full time

    About Wetherill AssociatesWe are a fast-growing automotive and powersports e-commerce company seeking an energetic and innovative Ecommerce Customer Service Lead to support our Customer Service Manager. This position will act as a liaison between the manager and customer service team to coordinate all customer service activities and achieve ultimate customer...

  • Sales Associate

    2 weeks ago


    Southaven, Mississippi, United States Memphis Goodwill Incorporated Full time

    Job Summary:We are seeking a highly motivated and customer-focused Sales Associate to join our team at Memphis Goodwill Incorporated. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and achieving sales goals.Key Responsibilities:Customer Service: Greet customers in a...


  • Southaven, Mississippi, United States Home Decor Outlets Full time

    Customer Service Associate / Cashier (Southaven, MS)About the RoleWe are seeking a highly skilled Customer Service Associate/Cashier to provide exceptional customer service and support to our customers. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.Key...


  • Southaven, Mississippi, United States Tangeroutletcanada Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesProvide exceptional customer...


  • Southaven, Mississippi, United States Conn's Full time

    Customer Service Representative RoleWe are seeking a skilled Customer Service Representative to join our team at Conn's. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Answer incoming customer calls and greet customers warmlyAssist with customer issues...


  • Southaven, Mississippi, United States Batteries Plus Bulbs Full time

    A DAY IN THE LIFE OF A CUSTOMER SERVICE SPECIALIST / RETAIL STORE ASSOCIATEAs a Customer Service Specialist / Retail Store Associate, you will receive comprehensive training to equip you with the necessary product knowledge. In this role, you serve as a brand ambassador, delivering outstanding customer service. While any clerk can direct a customer to a...


  • Southaven, Mississippi, United States Will Patton - State Farm Agent Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Will Patton - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to...


  • Southaven, Mississippi, United States Family Dollar Full time

    Family Dollar - 980 CHURCH RD W [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: **Key Responsibilities:** * Provide exceptional service to customers, ensuring a positive shopping experience * Greet customers and assist them with selection of merchandise, answering questions and offering product...


  • Southaven, Mississippi, United States Will Patton - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will be responsible for establishing customer relationships, developing leads, and marketing appropriate products and services.Key ResponsibilitiesEstablish customer relationships and...


  • Southaven, Mississippi, United States Home Decor Outlets Full time

    Customer Service Associate / Cashier (Southaven, MS)Job SummaryHome Decor Outlets is seeking a highly skilled Customer Service Associate/Cashier to provide exceptional customer service and support to our customers. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.Key...


  • Southaven, Mississippi, United States Batteries Plus Bulbs Full time

    **About the Role**We are seeking a highly skilled and customer-focused individual to join our team as a Trusted Advisor / Retail Store Associate at Batteries Plus Bulbs. As a key member of our sales team, you will be responsible for providing exceptional customer service, product knowledge, and sales support to our customers.**Key Responsibilities**•...


  • Southaven, Mississippi, United States Best Buy Full time

    Customer Experience Specialist (Advisor) - Job OverviewPosition SummaryAs a part-time entry-level associate, you will enjoy numerous benefits based on your role and tenure, including:Backup childcare optionsTuition assistance for you and your dependentsGenerous employee discountsMedical and dental coverage, along with paid time offRewards and discounts for...


  • Southaven, Mississippi, United States S&A Group Full time

    {"title": "Customer Relations Representative", "description": "Deliver Exceptional Customer SupportAt S&A Group, we're committed to excellence and dedication in everything we do. As a Customer Relations Representative, you'll play a vital role in ensuring our clients receive top-notch service.You'll have the opportunity to showcase your problem-solving...


  • Southaven, Mississippi, United States Will Patton - State Farm Agent Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and...


  • Southaven, Mississippi, United States careermount Full time

    {"title": "Customer Service Representative", "description": "Key ResponsibilitiesWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and...


  • Southaven, Mississippi, United States Best Buy Full time

    Customer Experience Specialist (Advisor) - Job OverviewPosition SummaryAs a vital part of our retail environment, Customer Experience Specialists are dedicated to delivering exceptional service to our customers. This role is designed for individuals who thrive in a dynamic, customer-focused atmosphere.BenefitsWe offer a range of benefits to enhance your work...


  • Southaven, Mississippi, United States Domino's Pizza LLC Full time

    About the JobYou got game? You got spring in your step? We're looking for talented individuals who want to be part of a dynamic team that makes it possible to make, bake, or take delicious pizzas. As a Customer Service Representative, Pizza Artist, or Service Team Member, you'll be the face of our brand, providing exceptional service to our customers and...