Client Relations and Sales Specialist
2 weeks ago
Overview:
Embark on a Rewarding Career Journey
Do you thrive on making a difference in people's lives? At Massage Envy, we empower and motivate you to excel while collaborating to enhance our clients' well-being. Our team is dedicated to providing exceptional service and expanding our member community to support more individuals on their wellness paths.
Benefits & Compensation:
- Paid Time Off
- A Vibrant, Engaging, & Enjoyable Work Environment where challenges are embraced and monotony is avoided
- Ongoing Training designed to enhance your sales and customer service expertise
- Attractive Commission structure for membership sales, along with opportunities for monthly Team bonuses
- Employee Discounts on retail and services
- Flexible Night and Weekend Shifts that will be rotated fairly
Ideal Candidates:
- Possess a high school diploma (or equivalent) and have prior experience in retail or sales (preferred)
- Exhibit strong analytical skills, proficient math and computer abilities, and the capacity to manage multiple tasks
- Demonstrate excellent interpersonal skills and the ability to build positive connections with clients
- Have a passion for holistic health with a foundational understanding of massage and skincare services
Daily Responsibilities:
- Deliver exceptional customer service, ensuring every client feels valued and appreciated
- Advocate for the importance of Total Body Care by informing clients about new and enhanced services, promoting the Massage Envy Wellness Program, scheduling future appointments, and encouraging retail purchases based on provider recommendations
- Facilitate clinic operations by welcoming clients, managing appointment schedules, answering inquiries, and addressing concerns
- Assist in expanding and retaining our client base through in-person interactions and outreach
Work Culture & Support:
- Guided leadership committed to YOUR growth
- Recognition programs (such as Sales Associate of the Year)
- A supportive community that values individuality and knowledge sharing
If you are eager to join a thriving community of professionals who share your enthusiasm, we look forward to connecting with you.
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