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Front Desk Representative

2 months ago

Harrisonburg, Virginia, United States Aimbridge Hospitality Full time
Job Summary

As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include:

Key Responsibilities:
  • Registering guests and handling check-ins and check-outs
  • Providing information and assistance to guests regarding hotel services, facilities, and local attractions
  • Maintaining accurate records and handling guest requests and complaints
  • Working effectively in a team environment to ensure seamless guest service
Requirements:
  • High school diploma or equivalent required; college coursework in a related field is a plus
  • Previous experience in a hotel or related field is preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
What We Offer:
  • A competitive benefits package, including medical, dental, and vision coverage
  • Short-term and long-term disability income, term life, and AD&D insurance
  • Paid time off and an employee assistance program
  • 401(k) retirement plan and daily pay options

Aimbridge Hospitality is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees and guests.