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Client Operations Coordinator

2 months ago


Louisville, Kentucky, United States J. Knipper and Company, Inc. Full time
Position Overview

The Customer Operations Specialist plays a crucial role in managing and nurturing customer relationships. This position requires a comprehensive understanding of order management and effective conflict resolution strategies.

Key Responsibilities
  • Respond to and resolve customer inquiries within established time frames.
  • Foster and maintain a collaborative team environment to enhance support operations.
  • Utilize strong communication skills to address customer needs and ensure satisfaction.
Qualifications

The ideal candidate will possess a strong background in customer service, with a focus on operational efficiency and relationship management. A commitment to excellence and a proactive approach to problem-solving are essential for success in this role.