Restaurant Operations Manager

14 hours ago


Madison, Wisconsin, United States Raising Cane's Full time
About Raising Cane's

Raising Cane's is a fast-paced and dynamic company that is passionate about serving the best-tasting and most craveable chicken finger meals. Our company culture is unique and focused on making a positive impact in our communities.

Job Summary

The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane's standards and culture. This includes managing cash handling, ensuring accountability, and enforcing Raising Cane's policies and standards.

Key Responsibilities
  • Ensures operations meet Raising Cane's standards in all restaurant zones during a shift
  • Acts as manager on duty and opens and closes the restaurant
  • Manages cash handling and ensures accountability
  • Enforces Raising Cane's policies and standards
  • Executes shift management meeting Raising Cane's operations and safety standards
  • Directs crewmembers during a shift
  • Provides exemplary customer service
  • Utilizes reward and recognition program for the crewmembers in the restaurant
  • Authorizes employee functions requiring manager approval
  • Ensures cleanliness of the restaurant and ensures the facility is in good working order
Requirements for Success
  • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
  • Self-driven, flexible, and highly energetic with strong written and verbal communication skills
  • Able to work effectively and efficiently both independently and collaboratively
  • Able to recognize problems, set goals, execute and convert plans into action to solve problems
  • Knowledge and skills in staffing, scheduling, people and cost management
  • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
  • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
  • Must complete all required Raising Cane's company training programs
  • 1+ years of restaurant or retail management experience
  • Must be 18 years of age or older
  • High school diploma or equivalent preferred
Benefits and Perks

Raising Cane's offers a competitive pay and benefits package, including medical, dental, vision and pharmacy benefits, dependent care and healthcare flexible spending account, pet insurance, 401(k) with employer match, tuition reimbursement, short-term and long-term disability, and crewmember assistance program.

Additionally, Restaurant Managers are eligible for weekly pay, paid time off and sick time, 8 paid holidays a year, early closure for company events, casual work attire, and Perkspot employee discount programs.



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