Restaurant Operations Manager

2 days ago

Madison, Wisconsin, United States Raising Cane's Full time
About Raising Cane's

Raising Cane's Chicken Fingers is a rapidly growing company that serves only the best tasting and most craveable chicken finger meals. Our Crew makes it happen, our Culture makes it unique, and the Community makes it all worthwhile.

Job Description

Restaurant Manager

The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane's standards and culture in shift management responsibilities of restaurant operations.

Your Role at Raising Cane's

The Restaurant Manager is responsible for ensuring operations meet Raising Cane's standards in all restaurant zones during a shift. This includes acting as manager on duty, opening and closing the restaurant, managing cash handling, and ensuring accountability.

Key Responsibilities

  • Enforce Raising Cane's policies and standards
  • Execute shift management meeting Raising Cane's operations and safety standards
  • Direct crewmembers during a shift
  • Provide exemplary customer service
  • Utilize reward and recognition program for the crewmembers in the restaurant
  • Authorize employee functions requiring manager approval
  • Ensure cleanliness of the restaurant and ensure the facility is in good working order

Requirements for Success

  • Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing
  • Self-driven, flexible, and highly energetic with strong written and verbal communication skills
  • Able to work effectively and efficiently both independently and collaboratively
  • Able to recognize problems, set goals, execute, and convert plans into action to solve problems
  • Knowledge and skills in staffing, scheduling, people, and cost management
  • Proficient in a variety of technology systems, including Microsoft Office (Excel, Word, and Outlook), and ability to learn and adapt to new systems quickly
  • Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training
  • Must complete all required Raising Cane's company training programs
  • 1+ years of restaurant or retail management experience
  • Must be 18 years of age or older
  • High school diploma or equivalent preferred

Benefits and Perks

  • Medical, dental, vision, and pharmacy benefits
  • Dependent care and healthcare flexible spending account
  • Pet insurance
  • 401(k) with employer match (age 21 and older)
  • Tuition reimbursement
  • Short-term and long-term disability
  • Crewmember assistance program
  • Weekly pay
  • Competitive pay + monthly bonus
  • Paid time off and sick time
  • 8 paid holidays a year
  • Early closure for company events
  • Casual work attire
  • Perkspot employee discount programs

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