Classroom Support Specialist

6 days ago


Lafayette, Louisiana, United States Sylvan Learning Full time
Job Summary

The Center Assistant plays a vital role in the day-to-day operations of our Learning Center, providing exceptional customer service and administrative support to our students, parents, and staff. As a key member of our team, you will be responsible for leading administrative tasks, greeting and assisting students and parents, and supporting our Center Directors and Directors of Education with various tasks.

Key Responsibilities
  • Lead day-to-day administrative tasks, including phone reception, word processing, data entry, filing, and other administrative duties
  • Greet and assist students, parents, and potential customers according to Sylvan standards
  • Field inquiry calls from potential customers and current families
  • Manage scheduling changes for current families
  • Assist Center Directors and Directors of Education with preparing materials for parent conferences, assessments, tours, and other customer appointments
  • Support the maintenance of a professional appearance of the Center according to Sylvan standards
  • Ensure student safety and well-being by supporting standards and procedures
  • Assist teachers with preparation for instruction and gather materials as needed
Requirements
  • High school degree
  • A minimum of three years of customer service experience preferred, not required; Retail sales experience preferred
  • Experience using full suite of Microsoft Office applications and other standard business applications
  • Knowledge of general office equipment such as copiers, printers, and office phones
Skills and Abilities
  • Strong customer service, interpersonal, and communication skills
  • Strong word processing, data entry, and other administrative skills
  • Proven ability to effectively use consultative sales skills when serving customers
  • Proven ability to communicate effectively in writing; Ability to proofread and edit copy
  • Strong organizational skills; Proven ability to manage multiple tasks and be flexible
What You Should Know
  • This is an excellent opportunity to work with and inspire students in a fun and supportive environment
  • Paid training and opportunities for professional development
  • Flexible part-time work hours to accommodate your availability
  • A relaxed and enjoyable work environment with a supportive team
  • A happy and caring management team that values your contributions
  • This is a non-remote position


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