Customer Service Coordinator
3 weeks ago
We are looking for a Customer Service Coordinator to join our team at PuroClean. This role will focus on providing exceptional customer service, ensuring seamless communication between departments, and resolving customer inquiries efficiently. The ideal candidate will have excellent communication skills, be highly organized, and possess a strong attention to detail.
About Us:
PuroClean is a leading provider of emergency property restoration services, operating with a 'servant-based leadership' mindset. Our team members are dedicated to delivering exceptional customer service while growing professionally and spiritually.
Key Responsibilities:
- Respond to customer inquiries, resolving issues promptly and efficiently.
- Communicate effectively with customers, ensuring clear understanding of their needs and concerns.
- Assist with job management and tracking, as well as customer satisfaction activities, to maintain high-quality service standards.
Requirements:
- High school diploma or equivalent required; post-secondary education in business administration or a related field is an asset.
- Minimum 2 years of experience in a customer-facing role, preferably in a fast-paced environment.
- Excellent communication, organizational, and time management skills.
Salary: $15.00 per hour
PuroClean offers a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
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