Service Delivery Coordinator

3 days ago


Bloomington, Illinois, United States Integrity Technology Solutions Full time
Job Description

This role is responsible for delivering exceptional client experiences by coordinating service delivery, identifying new business opportunities, and ensuring team member schedules meet company goals. Based in Bloomington, IL, this hybrid position offers a unique blend of challenges and rewards.

Main Accountabilities
  • Client Service: Work closely with clients to manage service requests, communicate next steps, and set expectations. This includes proactively scheduling follow-up actions to ensure timely resolutions.
  • Business Development: Identify potential new billable opportunities or upsells outside of client agreements. Document approvals and communicate next steps to clients.
  • Operations Management: Manage team members' schedules, coordinate on-call schedules, track hardware and software orders, and ensure timely deliveries.
  • Collaboration: Participate in team sessions, assist with overflow calls, and contribute to event planning and coordination.

What We're Looking For: A highly organized and communicative individual with a passion for delivering exceptional client experiences. Previous customer service experience is essential, along with a strong work ethic and ability to adapt to changing situations.



  • Bloomington, Illinois, United States JTB INTERNATIONAL INC Full time

    About the RoleThis is an exciting opportunity for a detail-oriented and organized individual to join our team and contribute to the success of our Financial Advisors.Responsibilities include running daily reports, coordinating staff and operational support activities, and anticipating client needs to ensure exceptional service delivery.The successful...


  • Bloomington, Illinois, United States D.H. Pace Company, Inc. Full time

    We are seeking a highly organized and detail-oriented Service Coordinator to join our team at D.H. Pace Company, Inc. in Bloomington, IL. This role is responsible for scheduling technicians to customer job sites while optimizing costs.The ideal candidate will have excellent communication skills, be able to multi-task, and possess good time management skills....


  • Bloomington, Illinois, United States Integrity Technology Solutions Full time

    Job Summary:As a Client Services Coordinator, you will play a crucial role in delivering exceptional customer experiences at Integrity Technology Solutions. This hybrid position is based in Bloomington, IL, and involves coordinating services with clients and our technical team to ensure seamless delivery. You will be empowered to positively impact client...


  • Bloomington, Illinois, United States The Center for Youth and Family Solutions Full time

    About the Job:As a Care Coordinator at The Center for Youth and Family Solutions, you will play a pivotal role in ensuring the provision of high-quality, coordinated services and supports to referred youth with complex behavioral health concerns.This position requires excellent communication and interpersonal skills to build and maintain relationships with...


  • Bloomington, Illinois, United States Agiliti Health, Inc. Full time

    Job Overview: Agiliti Health, Inc. is a nationwide company providing medical equipment management services. We are currently seeking an experienced Delivery and Service Representative to join our team. As a key member of our operations team, you will be responsible for ensuring seamless delivery and service of medical equipment to our customers.Key...


  • Bloomington, Illinois, United States CTR Management Group LLC Full time

    Job SummaryWe are seeking a highly motivated Veteran Services Coordinator to support Career Transition Resources (CTR) Management Group LLC in delivering exceptional services to military personnel and their families. This role requires a strong understanding of the Department of Veterans Affairs and the military health system, as well as excellent...


  • Bloomington, Illinois, United States MV Financial Group, MV Capital Management Inc. Full time

    Job OverviewMV Financial Group and MV Capital Management Inc. are seeking a skilled Client Services Coordinator to join our team.This is a salaried position with an estimated annual salary of $65,000-$85,000 based on experience.ResponsibilitiesInterfacing directly with clients to complete service requestsAssist & coordinate operational procedures, including...


  • Bloomington, Illinois, United States US Postal Service Full time

    Rural Carrier ResponsibilitiesKey Responsibilities:Deliver mail and packages to customers on a daily basis, following a prescribed route and schedule.Provide excellent customer service, responding to inquiries and resolving issues in a professional manner.Sort and load mail in delivery sequence for the assigned route, ensuring timely delivery.Collect monies...


  • Bloomington, Illinois, United States Children's Home and Aid Full time

    Join Our TeamWe are seeking a dedicated Youth Services Coordinator to join our team at the Bloomington Crisis Nursery. As a key member of our staff, you will play a critical role in supporting the well-being of children and families in our community.Duties and Responsibilities:Coordinate programs and services that promote child development and family...


  • Bloomington, Illinois, United States DiningRD Full time

    Key ResponsibilitiesAs a Food Service Coordinator and part-time Registered Dietitian, your key responsibilities will include:Completion of MDS assessments, Section K, CAADocumentation for residents at a high risk for nutritional problemsParticipation in the care planning processCollaboration with the Interdisciplinary TeamProviding oversight to the food...


  • Bloomington, Illinois, United States Simplex Full time

    Simplify your career path with Simplex! We're looking for a talented Client Service Associate to join our team. In this role, you'll support our financial advisors and clients by providing administrative assistance, handling transactions, and ensuring timely delivery of services.You'll be working in a dynamic, fast-paced environment that requires strong...


  • Bloomington, Illinois, United States Institute of Inspection , Cleaning and Restoration Certification Full time

    About the Job:We are looking for a Customer Service Coordinator to join our team at PuroClean. This role will focus on providing exceptional customer service, ensuring seamless communication between departments, and resolving customer inquiries efficiently. The ideal candidate will have excellent communication skills, be highly organized, and possess a...


  • Bloomington, Illinois, United States MV Financial Group, MV Capital Management Inc. Full time

    About Your RoleAs a Client Services Coordinator at MV Capital Management Inc., you will play a pivotal role in delivering exceptional client service and supporting the firm's operations. Key responsibilities include:Building strong relationships with clients to fulfill their needsCollaborating with financial advisors to drive business growth and enhance...


  • Bloomington, Illinois, United States General Dynamics Information Technology Full time

    We are seeking an experienced Administrative Services Coordinator to join our team at General Dynamics Information Technology. This role will provide administrative support to multiple teams and ensure seamless day-to-day operations.Job DescriptionProvide administrative support to multiple teams, including calendar management, travel arrangements, and...


  • Bloomington, Illinois, United States Blackstone Consulting Full time

    About the Role:At Blackstone Consulting, we are committed to maintaining a safe and healthy work environment. As a Custodial Services Coordinator, you will play a crucial role in ensuring the cleanliness and organization of our facility. Your primary responsibility will be to ensure the proper cleaning and maintenance of the premises in accordance with...


  • Bloomington, Illinois, United States Edward Jones Full time

    Job OverviewWe are seeking a highly motivated and detail-oriented Financial Services Coordinator to join our team. As a key member of our branch support team, you will play a critical role in delivering exceptional client service and helping clients achieve their long-term financial goals.This is an exciting opportunity to work with a leading financial...


  • Bloomington, Illinois, United States Edward Jones Full time

    About the Branch Office Coordinator RoleWe are seeking a highly organized and detail-oriented Branch Office Coordinator to join our team. In this role, you will be responsible for managing the day-to-day operations of our branch office, ensuring that everything runs smoothly and efficiently.As a key member of our team, you will work closely with financial...


  • Bloomington, Illinois, United States US Postal Service Full time

    Estimated Salary and BenefitsThe estimated annual salary for this position is approximately $62,000 - $72,000, depending on location and experience. Benefits include comprehensive health insurance, paid time off, and retirement savings plan.Benefits Highlights:Comprehensive health insurancePaid time offRetirement savings plan


  • Bloomington, Illinois, United States Lakeshore Beverage Full time

    About the RoleWe are seeking an experienced and dedicated Delivery Driver Assistant to join our team at Lakeshore Beverage. As a Delivery Trainee, you will have the opportunity to obtain your Commercial Drivers License with our company's assistance. The ideal candidate will possess good knowledge of the local or similar markets and enjoy being out in the...


  • Bloomington, Illinois, United States Prestige Maintenance USA Full time

    Prestige Maintenance USA is a woman-owned business that provides scalable janitorial and facilities maintenance services using environmentally sustainable solutions. With over 3,000 employees nationwide, we offer customized programs for clients in various industries.We are looking for an experienced Facilities Maintenance Coordinator to join our team. As a...