Customer Service Representative

3 days ago


Bloomington, Illinois, United States Orkin Full time
Orkin Career Overview

We are seeking a highly skilled Customer Service Specialist to join our team at Orkin. As a representative of the Best in Pests, you will be responsible for delivering exceptional customer experiences and ensuring every interaction meets our high standards.

In this role, you will work closely with our customers to understand their needs and provide personalized solutions. Your excellent communication skills, attention to detail, and ability to multitask will make you an asset to our team.

We offer a competitive salary range of $15-$16 per hour, comprehensive benefits package, and opportunities for career growth and development.

Job Responsibilities
  • Field incoming requests and schedule service visits to ensure timely and efficient resolutions.
  • Maintain accurate customer information and update records as necessary.
  • Collaborate with technicians to optimize routes and minimize drive time.
  • Participate in quality assurance processes to ensure excellence in customer service.
Required Skills and Qualifications
  • Previous experience in customer service or sales preferred.
  • High school diploma or equivalent required.
  • Excellent interpersonal and communication skills.
  • Basic computer skills in various software and web-based applications.
  • Strong attention to detail and follow-through.
Benefits
  • Competitive salary range: $15-$16 per hour.
  • Comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
  • 401(k) plan with company match, employee stock purchase plan.
  • Paid vacation, holidays, and sick leave.


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