Customer Service Ambassador

5 days ago


Bloomington, Illinois, United States VIATEQ Corporation Full time

Job Overview

VIATEQ Corporation seeks a talented Customer Service Ambassador to provide top-notch support for our clients. This is a remote role that requires strong communication skills and the ability to work effectively with a high call volume.

About VIATEQ

We are a proactive provider of collaborative solutions for federal government agencies. Our service framework allows employees, customers, and business partners to work together successfully anywhere, anytime.

Responsibilities:

  • Provide exceptional customer service to each caller based on client instruction
  • Utilize online reference materials to provide accurate and efficient information
  • Educate and answer questions from customers, providing the most up-to-date information available
  • Document each customer's inquiry information in a database
  • Meet department quality standards and metrics

Salary Information

The estimated annual salary for this position is $45,000 - $60,000, depending on experience and qualifications.



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