Service Coordinator

3 weeks ago


Bloomington, Illinois, United States D.H. Pace Company, Inc. Full time

We are seeking a highly organized and detail-oriented Service Coordinator to join our team at D.H. Pace Company, Inc. in Bloomington, IL. This role is responsible for scheduling technicians to customer job sites while optimizing costs.

The ideal candidate will have excellent communication skills, be able to multi-task, and possess good time management skills. Experience using Microsoft Office Suite is required, and experience in dispatching or high volume administration is a plus.

In this role, you will work closely with our field technicians to ensure that our services meet or exceed our customers' expectations. You will create and maintain service tickets, run reports, and assist with billing requirements. Additionally, you will provide support to field technicians with technical/mechanical troubleshooting/problem solving.

Estimated Salary: $55,000 - $65,000 per year, depending on experience. Our benefit offerings include medical, dental, and vision options, paid time off, and 401k retirement plan with employer match.

To be successful in this role, you must have a strong focus on customer service, be able to represent the company in a professional manner, and possess excellent organizational skills.



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