Sales Assistant

5 days ago


Greensboro, North Carolina, United States Lee Spring Company Full time
Job Description

About Lee Spring Company

Lee Spring Company is a leading global manufacturer and distributor of mechanical springs, wire forms, stampings, and four-slide parts. With a rich history dating back to 1918, the company has established itself as a premier source for stock catalogs and custom-designed mechanical springs and related products.

Job Summary

We are seeking a highly skilled and detail-oriented Sales Assistant to join our team. The successful candidate will provide exceptional support to our sales team, ensuring seamless communication with customers and internal stakeholders. This role requires strong organizational skills, excellent communication abilities, and a passion for delivering exceptional customer service.

Key Responsibilities

  • Custom Quote Pricing

Review and analyze custom quotes to determine accurate pricing and lead times. Ensure all part numbers, descriptions, routes, and contact information are accurate and up-to-date.

Catalog Quote Management

Send out catalog quotes to customers as needed, ensuring timely and accurate responses.

Order Entry and Processing

Process both custom and stock purchase orders for selected accounts, ensuring efficient and accurate order fulfillment.

Purchase Order Follow-Up

Communicate with customers and sales personnel to obtain revised purchase orders with accurate pricing and relevant information.

Updates and Pricing Resolution

Work with quoting engineers to create new updated quotes for existing parts, and respond to customer inquiries about pricing discrepancies.

Correspondence and Communication

Communicate with customers to inform them of late orders, short shipments, custom/catalog quotes follow-up, and other issues as they arise.

Sales Team Assistance

Provide support to our sales team, helping to look up information, provide resolutions quickly for issues, and serve as a liaison between them and the rest of our Lee Spring Company employees as needed.

Requirements

  • Education

A high school diploma or equivalent is required.

Skills

Strong attention to detail, excellent organizational skills, and the ability to work in a fast-paced and dynamic environment.

Communication

Excellent verbal and written communication skills, with the ability to effectively communicate with customers and internal stakeholders.

Microsoft Office

Proficiency in Microsoft Office, including Word, Excel, and Outlook.

Benefits

  • Medical Insurance

Comprehensive medical insurance coverage.

Vision Insurance

Vision insurance coverage.

Dental Insurance

Dental insurance coverage.

Pet Insurance

Pet insurance coverage.

Cancer Policy

Cancer policy coverage.

Critical Illness Policy

Critical illness policy coverage.

Short-Term Disability

Short-term disability coverage.

Long-Term Disability

Long-term disability coverage.

Legal Shield

Legal shield coverage.

ID Shield

ID shield coverage.

Paid Vacation

Paid vacation time.

Paid Time Off

Paid time off.

Paid Holidays

Paid holidays.

Shift

  • 8-Hour Shift

8-hour shift schedule.



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