Sales and Customer Service Representative

7 days ago


Wausau, Wisconsin, United States Fastenal Full time
About the Role

We are seeking a highly motivated and results-driven Sales and Customer Service Representative to join our team at Fastenal. As an Account Growth Specialist, you will be responsible for building and maintaining strong relationships with our key accounts, identifying new business opportunities, and driving sales growth.

Key Responsibilities
  • Develop and execute a sales plan to reach and exceed sales goals
  • Support the day-to-day needs of our key accounts
  • Work directly with key accounts to understand their needs and provide solutions
  • Grow and maintain an assigned book of business
  • Perform other duties as needed to ensure branch success
Requirements
  • Possess a current full valid driver's license and a clean driving record
  • Possess or be working towards a degree in Business or Marketing, or have related industry experience and knowledge of the local market
  • Excellent written and oral communication skills
  • Proficient in Microsoft Office Suite
  • Demonstrate strong organization, planning, and prioritizing abilities
  • Exhibit strong problem-solving, deductive reasoning, and decision-making skills
  • Highly motivated, self-directed, and customer service-oriented
  • Learn and perform multiple tasks in a fast-paced environment
  • Work independently as well as in a team environment
  • Demonstrate our core values of ambition, innovation, integrity, and teamwork
Training and Development

At Fastenal, we are committed to providing our employees with the training and development opportunities they need to succeed. Our School of Business offers a range of training programs, including on-the-job training, online courses, instructor-led classroom training, and virtual training. These programs are designed to equip you with the knowledge, skills, and strategies you need to be successful in your role and grow with the company.



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