Customer Service Representative

5 days ago


Holland, Michigan, United States Holland Opco LLC Full time
Job Summary

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Holland Opco LLC. As a key member of our administrative staff, you will provide exceptional support to our residents, employees, and visitors.

Key Responsibilities
  • Provide exceptional customer service to residents, employees, and visitors, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage and maintain accurate records, files, and databases, ensuring confidentiality and security of sensitive information.
  • Assist with administrative tasks, including scheduling appointments, making travel arrangements, and preparing correspondence.
  • Coordinate and maintain office supplies, equipment, and facilities, ensuring a clean and organized work environment.
  • Develop and maintain relationships with internal and external stakeholders, including vendors, suppliers, and community partners.
  • Participate in special projects and initiatives, contributing to the growth and development of our organization.
Requirements
  • Bachelor's degree in Business Administration, Communications, or related field.
  • 2+ years of experience in customer service, administrative support, or a related field.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to make a meaningful difference in the lives of our residents and employees.


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