Senior Client Support Specialist

18 hours ago


Liberty Lake, United States Fiserv Full time
Job Title

Senior Client Support Specialist

Job Summary

We are seeking a highly skilled Senior Client Support Specialist to join our team at Fiserv. As a key member of our support team, you will provide internal and external client solutions for compliance, end of life, complex issues or escalated items.

Key Responsibilities
  • Provide phone support for Client Support Specialists
  • Maintain and track outstanding servicing requests, provide thorough follow up and resolve customer requests
  • Provide merchant specific operational support to business partners on procedures and help solve client concerns
  • Analyze common workflow scenarios and identify gaps
  • Navigate through various systems, including North, South, Proprietary and TSYS platform applications in an effort to research and resolve inquiries
  • Resolve merchant inquiries regarding billing, reporting, payments, products and solutions researching and responding with a solution
Requirements
  • High School graduate/GED
  • Previous contact center experience
  • 1 year previous merchant experience
  • Applicants must be authorized to work for any employer in the US
What We Offer

We offer a competitive salary range of $41, $70,800.00, and a comprehensive benefits package. We are an Equal Opportunity Employer and welcome diversity in our workforce.

How to Apply

Please apply using your legal name and complete the step-by-step profile and attach your resume. We look forward to hearing from you.



  • Liberty Lake, United States Fiserv Full time

    Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to Support Specialist, Client Support, Specialist, Support, Senior, Client, Technology


  • Liberty Lake, Washington, United States Fiserv Full time

    Unlock Your Potential at FiservWe are Fiserv, a global leader in Fintech and payments, and we move money and information in a way that drives innovation and growth.Our team is passionate about delivering exceptional client experiences and driving business success. As a Senior Client Training Professional, you will play a critical role in shaping the future...


  • Liberty Lake, United States Fiserv Full time

    Senior Client Training ProfessionalFiserv is seeking a highly skilled Senior Client Training Professional to join our team. As a key member of our training team, you will be responsible for designing and delivering high-quality training programs to our clients.Key Responsibilities:Develop and deliver training programs to meet the needs of our...


  • Lake Worth, Florida, United States Pax Media Group Llc Full time

    Client Support Specialist - Verification and Data Entry RolePax Media Group LLC is seeking dedicated and reliable candidates for the position of Client Support Specialist. Ideal applicants will possess a keen eye for detail and fundamental computer proficiency.Position: Client Support SpecialistWork Environment: RemotePreferred Qualifications: Experience is...


  • Liberty Lake, United States American Senior Benefits Full time

    Unlock a Career in Retirement Income ProtectionAt American Senior Benefits, we're dedicated to helping seniors protect their retirement income and educate them on available safeguards. As an Insurance Sales Specialist, you'll play a vital role in our mission.Key Responsibilities:• Conduct in-depth interviews with clients to understand their needs•...


  • Salt Lake, Utah, United States SILAC Insurance Company Full time

    Job SummarySILAC Insurance Company is a leading provider of annuity products, and we are seeking a highly skilled Client Support Specialist to join our team. As a key member of our operations team, you will play a critical role in ensuring the success of our sales agents and providing exceptional customer service to our clients.Key ResponsibilitiesProcess...


  • Liberty, North Carolina, United States Red Knight Solutions, LLC Full time

    Desktop Support Specialist OpportunityRed Knight Solutions, LLC is seeking a skilled Desktop Support Specialist to join our team in Liberty, NC. As a Desktop Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and repairing a variety of technology-based products, and performing tasks related to the...


  • Tupper Lake, New York, United States Family Dollar Full time

    Family Dollar - Retail Environment As a Client Support Specialist at Family Dollar, your role will encompass: Delivering Outstanding Customer Care: You will be tasked with ensuring that customers receive top-notch assistance and support. Welcoming Customers: Greet patrons warmly and guide them in their selection of products. Processing Transactions:...


  • Tupper Lake, New York, United States Family Dollar Full time

    Family Dollar - Retail AssociateAs a Client Support Specialist at Family Dollar, your primary responsibilities will include:Delivering Outstanding Customer Service: Ensure that every customer receives exceptional assistance and support.Welcoming Customers: Greet patrons warmly and guide them in selecting products that meet their needs.Processing...


  • Salt Lake, Utah, United States SILAC Insurance Company Full time

    About SILAC Insurance CompanySILAC Insurance Company is a leading insurance provider that offers a range of innovative products to help individuals prepare for retirement. Our team is dedicated to delivering exceptional service to our clients, agents, and business partners, while fostering a culture of adaptability, innovation, and trust.Job OverviewAs a...


  • Salt Lake, Utah, United States TBWA\Chiat\Day Full time

    Senior Technical Support SpecialistAt Podium, we're seeking a highly skilled Senior Technical Support Specialist to join our Backline Support team. This role is crucial as it involves significant collaboration with the Product and Engineering teams to expedite issue resolution and enhance our AI agent, Jerry.Key Responsibilities:Troubleshoot and resolve...

  • IT Support Specialist

    22 hours ago


    Liberty Lake, Washington, United States VOLT Management Full time

    Job Title: IT Support SpecialistVolt Management is seeking a highly skilled IT Support Specialist to join our team in Spokane, Washington.Job Summary:The IT Support Specialist will provide technical support services to internal and external users for software, applications, hardware, and telecommunications related issues. The ideal candidate will have a...

  • IT Support Specialist

    3 weeks ago


    Liberty Lake, United States VOLT Management Full time

    Job Title: IT Support SpecialistVolt Management is seeking a highly skilled IT Support Specialist to join our team in Spokane, Washington.Job Summary:The IT Support Specialist will provide technical support services to internal and external users for software, applications, hardware, and telecommunications related issues. The ideal candidate will have a...


  • Liberty, North Carolina, United States Red Knight Solutions, LLC Full time

    Job OpportunityWe are seeking a skilled Desktop Support Specialist to join our team at Red Knight Solutions, LLC.The ideal candidate will have 3+ years of experience in performing basic and moderately complex troubleshooting and repair activities in an end-user computing environment.Responsibilities:Provide support to client-identified VIPsRespond to change...


  • Lake Forest, Illinois, United States Bee Line Support, Inc. Full time

    Bee Line Support, Inc. is seeking a dedicated and detail-oriented Janitorial Support Specialist to join our team. This is a full-time position working Monday through Friday, 6 pm to 2:30 am, with a total of 40 hours per week. As a Janitorial Support Specialist, you will be responsible for maintaining a clean and safe environment for our employees and...


  • Salt Lake, Utah, United States Rand 3D Full time

    Job Title: Senior Technical Support Specialist - Architecture and ConstructionWe are seeking a highly skilled Senior Technical Support Specialist to join our team. As a key member of our Solution Center, you will provide expert support and solutions to our clients related to Autodesk architecture and construction software in a Microsoft...


  • Liberty, North Carolina, United States General Dynamics Full time

    Job Title: Help Desk Support Service SpecialistJoin General Dynamics Information Technology (GDIT) as a Help Desk Support Service Specialist and play a critical role in ensuring the smooth operation of our clients' IT systems. As a member of our team, you will provide top-notch technical support to our clients, resolving complex issues and ensuring that...


  • Salt Lake, Utah, United States Regions Bank Full time

    Position OverviewAs a vital member of the EnerBank team, the Client Support Specialist will be tasked with delivering exceptional telephone assistance to clients regarding their account activities. EnerBank USA, a division of Regions Bank, partners with home improvement businesses to create tailored financing solutions that enhance sales.Primary...


  • Woodcliff Lake, New Jersey, United States Sunrise Senior Living Full time

    About the RoleAt Sunrise Senior Living, we are passionate about providing high-quality care and services to seniors and their families. As a Caregiver - Senior Care Specialist, you will play a vital role in delivering exceptional care and support to our residents.ResponsibilitiesBuild meaningful relationships with seniors and their families, providing...


  • Salt Lake City, United States SILAC Insurance Company Full time

    About SILAC SILAC Insurance Company is one of the fastest-growing insurance companies in the nation and continues to be a top contender in the industry. SILAC offers industry-leading annuity products that help individuals prepare for retirement. Teams can align around a shared vision of providing clean, simple & competitive products for clients, delivering...