Client Support Specialist
4 weeks ago
We are seeking a highly skilled and detail-oriented Client Support Specialist to join our team at Myriad Genetics. As a Client Support Specialist, you will play a critical role in ensuring the timely and accurate testing of patient specimens.
Key Responsibilities:
- Coordinate testing services for patients by reviewing test request forms and additional documentation.
- Work with healthcare providers to complete required documentation and sample submission.
- Independently manage assigned work and meet production and quality metrics.
- Collaborate with cross-functional teams to ensure prompt handling of orders and billing processes.
- Identify issues and trends, and develop best practices to ensure excellent customer service.
Requirements:
- Fluent in Spanish is preferred.
- Accurate typing skills of at least 35 words per minute.
- PC experience, including familiarity with Excel, Word, Internet, and e-mail.
- Hardworking individual who loves working on a team and supporting others.
About Myriad Genetics:
Myriad Genetics is a leading personalized medicine company dedicated to transforming patient lives worldwide with pioneering molecular diagnostics.
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