Senior Desktop Support Specialist

3 weeks ago


Lake Mary, Florida, United States Apex Systems Full time

Job Title: Senior Desktop Support Specialist

Job Summary: Apex Systems is seeking a skilled Senior Desktop Support Specialist to provide technical support and system monitoring services to our clients. The ideal candidate will have 3+ years of experience with Windows, Microsoft products, and technical environment setup.

Key Responsibilities:

  • Providing client support and system monitoring
  • Performing backups and preparing backup tapes for storage
  • Conducting backups, providing technical support to clients, and fulfilling report requests
  • Monitoring the status of equipment, such as PCs, printers, and performing file transfers
  • Performing project work when required and troubleshooting issues to a resolution

Technical Environment:

  • Windows 10/11
  • Imaging
  • SCCM software deployment
  • Hardware - memory, hard drive
  • Hard drive wiping/destruction
  • MS Office 365
  • MS Teams
  • Adobe project
  • Dell Laptops/Wyse terminal
  • Service Now ticketing system - incidents/requests

About Apex Systems: Apex Systems is a world-class IT services company that serves thousands of clients across the globe. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.



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