Senior Desktop Support Specialist
3 weeks ago
Job Title: Senior Desktop Support Specialist
Job Summary: Apex Systems is seeking a skilled Senior Desktop Support Specialist to provide technical support and system monitoring services to our clients. The ideal candidate will have 3+ years of experience with Windows, Microsoft products, and technical environment setup.
Key Responsibilities:
- Providing client support and system monitoring
- Performing backups and preparing backup tapes for storage
- Conducting backups, providing technical support to clients, and fulfilling report requests
- Monitoring the status of equipment, such as PCs, printers, and performing file transfers
- Performing project work when required and troubleshooting issues to a resolution
Technical Environment:
- Windows 10/11
- Imaging
- SCCM software deployment
- Hardware - memory, hard drive
- Hard drive wiping/destruction
- MS Office 365
- MS Teams
- Adobe project
- Dell Laptops/Wyse terminal
- Service Now ticketing system - incidents/requests
About Apex Systems: Apex Systems is a world-class IT services company that serves thousands of clients across the globe. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.
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