Sales Representative

1 week ago


Houston, Texas, United States NRG Energy Full time
About the Role

We are seeking a highly motivated and results-driven Sales Representative to join our team at NRG Energy. As a Sales Representative, you will be responsible for assessing homeowner needs, developing and presenting HVAC comfort solutions to new and existing residential customers.

Key Responsibilities
  • Generate leads through customer referrals, door hangers, and other marketing avenues
  • Recommend solutions and link them to customer objectives
  • Build rapport with customers by observing and perceiving customer interests and emotions
  • Build sustainable relationships with customers to cultivate future business
  • Present products and generate lead and sales opportunities to Big Box associates
  • Maintain a closing ratio on technician-generated leads of 70% or higher
  • Maintain a closing ratio on marketed leads of 50% or higher
  • Maintain an average sale price set forth by the brand
  • Perform required surveys on every call
  • Complete all paperwork in a timely and accurate manner on all leads, including financing paperwork and the collection of cash payments
  • Conduct daily activities with the highest level of honesty and integrity and always display a positive attitude toward fellow Team Members and customers
  • Arrive at all appointments and meetings ahead of schedule
  • Provide 100% satisfaction to each customer
  • Prepare estimates for contracts and proposals
  • Follow-up on sales leads and lists, both self-generated and via other sources
  • Manage multiple opportunities, particularly focusing on selling service agreements and new equipment
  • Sell, renew, and expand renewable service agreements to both new and existing customers
  • Follow all company policies and procedures, including but not limited to safety
  • Other duties as assigned
Requirements
  • 1+ years' experience in outside sales
  • High school diploma or GED
  • Proven track record of sales success
  • Intermediate computer skills and able to use Microsoft Office (Word, Excel, PowerPoint, and Outlook)
  • Strong relationship-building skills, customer-focused, and disciplined
  • Strong negotiation and influencing skills
  • Strong presentation skills
  • Must be able to communicate in English effectively, both verbally and in writing
  • Excellent verbal and written communication skills
  • Valid driver's license required
  • Ability to work overtime with little notice; weekend hours may occasionally be required
Preferred Qualifications
  • 3+ years' experience in outside sales
  • In-home service agreement sales and estimating experience
  • Knowledge of HVAC equipment
  • Bilingual English/Spanish
  • Completed college coursework
About NRG Energy

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability Level, Title, and/or Salary may be adjusted based on the applicant's experience or skills.


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