Experience Product Manager

4 days ago

Spring, Texas, United States HP Development Company, L.P. Full time
Job Title: Experience Product Manager

HP Development Company, L.P. is seeking an experienced product manager to join our team. As an Experience Product Manager, you will be responsible for defining, curating, and delivering exceptional experiences on hero products, services, and solutions.

Key Responsibilities:
  • Engage in user research to elicit the voice of the customer and understand foundational motivations and key scenarios/insights.
  • Derive product experience requirements and define and execute test plans to validate those experiences.
  • Work with cross-functional teams to identify pressing knowledge gaps/research questions and recommend appropriate research methods.
  • Plan, design, and execute user research studies, employing a range of qualitative and quantitative methods.
  • Create user personas, user journey maps, and other artifacts to communicate user insights to the wider team.
  • Identify meaningful insights and translate them into actionable opportunities that can be used to empower product development teams.
  • Initiate and guide teams through ideation sessions to converge on experience concepts for prototyping.
  • Work with teams to translate experience research and definition into measurable outcomes to be communicated.
Requirements:
  • Proven record implementing user-centered design methodologies.
  • Passionate advocate of user research with a keen sense for identifying what is truly meaningful to customers.
  • Driven to understand the 'why's behind the 'what's.
  • Nimble in selecting and executing a range of user research methodologies that span generative and evaluative user research.
  • Demonstrable experience navigating discovery research focused on identifying human-centred need and communicating research results in an actionable way.
  • Proven record of using evaluative research to check understanding and proposed solution.
  • High tolerance for ambiguity. Highly disciplined systems thinker, who combines creative and analytical skills to deliver potent innovation strategies.
  • Master storyteller that can engage stakeholders through powerful narratives to get them onboard and keep them engaged through the process.
  • Possess a more experimental mindset, rather than methodological approach to challenges.
  • Experience managing end-to-end design processes from opportunity identification, ideation, prototyping, testing and proof-of-concept.
  • Critical and evidence-based thinker and natural problem-solver.
  • 3 years applying design thinking processes across multiple industries.
  • Experience and business cases to prove the value of experimental approaches to move forward despite the unknowns with new product development.
  • Entrepreneurial drive and demonstrated ability to achieve stretch goals in a constrained environment.
  • Proven record working with cross functional and multi-disciplinary teams.
  • Excellent written and oral communication skills (English mandatory, multilingual a plus).
  • PC Gaming experience a plus.

HP offers a comprehensive benefits package for this position, including health insurance, dental insurance, vision insurance, long term/short term disability insurance, employee assistance program, flexible spending account, life insurance, and generous time off policies.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

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