Customer Service Representative

2 weeks ago


Whitehouse, Texas, United States Cavender's Full time

Career Overview:

Cavender's is seeking a highly motivated Customer Service Returns Associate to join our team. In this role, you will play a critical part in ensuring customer satisfaction by efficiently managing product exchanges and returns.

Responsibilities:

  • Manage the return process from start to finish.
  • Communicate effectively with customers via phone, email, and chat.
  • Collaborate with colleagues to resolve issues and meet deadlines.
  • Maintain accurate records and reports.
  • Participate in ongoing training and development to improve skills and knowledge.

Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of customer service experience preferred.
  • Excellent communication and problem-solving skills.


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