Support Team Associate

22 hours ago


Whitehouse, Texas, United States Cavender's Full time
About the Role

This Customer Service Representative position involves interacting with customers via phone, email, and chat sessions to address their concerns and provide support in day-to-day operations of the Customer Service Center. The ideal candidate will possess excellent verbal and written communication skills, as well as a solid knowledge base of our products and services.

Duties and Responsibilities
  • Provide professional and courteous customer service engagements via multiple channels
  • Maintain a high level of product knowledge and best practices for upselling and maximizing sales opportunities
  • Assist in maintaining and upkeeping the customer service facility
  • Practice shrinkage control through preventative measures
  • Maintain a professional and courteous relationship with all associates
Qualifications and Requirements
  • Detail-oriented and customer-service focused
  • Basic understanding of Microsoft Suite
  • Previous retail and/or call center experience preferred
  • Bilingualism a plus
  • Good written and oral communication skills

We offer a competitive salary of approximately $42,000 per year, depending on location and experience. If you're passionate about delivering exceptional customer experiences, we encourage you to apply.


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