Senior Call Center Support Specialist

2 weeks ago


Whitehouse, Texas, United States Cavender's Full time
Customer Service Lead Job Description
Cavender's is seeking a highly motivated and detail-oriented Customer Service Lead to join our team. As a key member of our customer-facing team, you will provide exceptional service to our customers, assist with complex customer inquiries, and maintain customer satisfaction.

Responsibilities:
  • Support the operation of the Customer Call Center, ensuring high-quality service is provided to customers at all times.
  • Assist with opening and closing the Call Center, following proper procedures to ensure smooth transitions between shifts.
  • Maintain an in-depth knowledge of our e-commerce platform and Order Management System (OMS), applying procedures and processes effectively.
  • Provide support to Customer Service Representatives by guiding them through customer-related issues, resolving product concerns, and addressing complex inquiries.

Requirements:
  • High school diploma or equivalent required.
  • 1-2 years of experience in customer service or call center environment.
  • Excellent communication and problem-solving skills.
  • Able to work 8 and/or 12-hour shifts at all hours including weekends and holidays.
  • Able to lift and carry merchandise weighing up to 50 lbs frequently throughout shift.

Salary Estimate:$35,000 - $45,000 per year, based on location and experience.

  • Whitehouse, Texas, United States Cavender's Full time

    About the RoleWe are seeking a highly organized and communicative individual to fill the position of Customer Service Lead at Cavender's. As a key member of our Customer Call Center team, you will be responsible for guiding CSRs through customer-related issues, resolving product concerns, and addressing complex inquiries.You will also assist with...


  • Whitehouse, Texas, United States Cavender's Full time

    ResponsibilitiesThis leadership role encompasses various critical responsibilities, including:Supporting the day-to-day operations of the Customer Call Center to provide high-quality service to customers.Maintaining an in-depth knowledge of the e-commerce platform and Order Management System (OMS) to apply procedures and processes effectively.Providing...

  • Support Specialist

    1 week ago


    Whitehouse, Texas, United States Cavender's Full time

    **Job Summary**Cavender's is an Equal Opportunity Employer seeking a talented Support Specialist to provide top-notch customer service and support. In this role, you will interact with customers through various channels, including phone, email, and live chat.


  • Whitehouse, Texas, United States Cavender's Full time

    Job OverviewThe Customer Service Operations Specialist plays a pivotal role in ensuring the smooth operation of Cavender's Customer Call Center. This key position involves assisting Customer Service Representatives with complex customer inquiries, product issues, and operational tasks. The successful candidate will be responsible for maintaining customer...


  • Whitehouse, Texas, United States Cavender's Full time

    About the RoleThis Customer Service Representative position involves interacting with customers via phone, email, and chat sessions to address their concerns and provide support in day-to-day operations of the Customer Service Center. The ideal candidate will possess excellent verbal and written communication skills, as well as a solid knowledge base of our...


  • Whitehouse, Texas, United States DAVITA Full time

    Are you passionate about delivering exceptional patient care in an outpatient/clinic dialysis setting? We are seeking a Hemodialysis Nurse Specialist to join our team at DaVita. In this role, you will play a vital part in providing compassionate and individualized care to patients with end-stage renal failure or chronic kidney disease.About DaVita:We are a...


  • Whitehouse, Texas, United States Cavender's Full time

    Job OverviewCavender's is seeking a highly skilled and organized Customer Service Operations Manager to support the day-to-day operations of our Customer Call Center. As a key member of our team, you will ensure smooth and efficient service delivery, assist with complex customer inquiries, and maintain customer satisfaction.Key Responsibilities:Support the...


  • Whitehouse, Texas, United States Oak Brook Health Care Center Full time

    Oak Brook Health Care Center is seeking a skilled Certified Nursing Assistant to provide high-quality patient care in our geriatric healthcare setting. Job OverviewThis role is responsible for assisting patients with daily living activities, including bathing, dressing, and feeding. The successful candidate will also be responsible for monitoring vital...


  • Whitehouse, Texas, United States Cavender's Full time

    Job DescriptionCavender's is seeking a highly motivated and organized Lead Customer Experience Coordinator to join our team. As a key member of the Customer Call Center, you will be responsible for supporting the day-to-day operations of the team, ensuring smooth and efficient service delivery, and providing leadership and guidance to team members.The ideal...


  • Whitehouse, Texas, United States Cavender's Full time

    Job OverviewCavender's is seeking a Customer Service Leader to join our team. As a key member of our Customer Call Center team, you will be responsible for ensuring smooth and efficient service delivery. This includes supporting CSRs with complex customer inquiries, product issues, and web-related concerns. You will also be responsible for maintaining an...


  • Whitehouse, Texas, United States Southside Bancshares Full time

    About Our Bank: At Southside Bancshares, we pride ourselves on being a trusted financial partner to our customers and the communities we serve.">Compensation: The salary range for this position is competitive and commensurate with experience, with an estimated annual salary of $50,000 - $70,000 based on qualifications and performance.">Your Role: As a Teller...


  • Whitehouse, Texas, United States Cavender's Full time

    Job OverviewThe Cavender's Customer Service Lead supports the day-to-day operations of the Customer Call Center, ensuring smooth and efficient service delivery. This role includes assisting Customer Service Representatives (CSRs) with complex customer inquiries, product issues, web-related concerns, and operational tasks.This position plays a crucial role in...

  • Nurse Care Specialist

    3 weeks ago


    Whitehouse, Texas, United States DAVITA Full time

    DaVita Registered Nurse Job OverviewWe are seeking a dedicated Registered Nurse to join our team at DaVita, providing exceptional care to patients with end-stage renal failure or chronic kidney disease in an outpatient dialysis center. This role involves working in a supportive team environment, overseeing patient observations and collaborating with other...


  • Whitehouse, Texas, United States Cavender's Full time

    Job DescriptionThe Customer Service Manager at Cavender's is responsible for ensuring smooth and efficient service delivery in the Customer Call Center. This includes supporting CSRs with complex customer inquiries, product issues, web-related concerns, and operational tasks. Key responsibilities include maintaining an in-depth knowledge of the e-commerce...

  • Nurse Specialist

    4 weeks ago


    Whitehouse, Texas, United States DAVITA Full time

    Company OverviewAt DaVita, we are committed to delivering exceptional care to patients with end-stage renal failure or chronic kidney disease. Our team of dedicated healthcare professionals works together to provide a supportive and collaborative environment, ensuring our patients receive the highest quality care.


  • Whitehouse Station, New Jersey, United States Chubb Full time

    About the Job:We are seeking a skilled and customer-focused individual to join our team as an Insurance Call Center Agent. As a Customer Service Representative at Chubb, you will be responsible for delivering exceptional service to our clients via phone, providing information and answering their queries in a professional and courteous manner.About Us:Chubb...


  • Whitehouse Station, New Jersey, United States Chubb Full time

    We are looking for highly motivated and detail-oriented individuals to join our team as Call Center Professionals. As a key member of our organization, you will be responsible for delivering exceptional service to our clients, providing solutions to their queries, and resolving issues in a timely and professional manner.QualificationsMinimum of high school...


  • Whitehouse, Ohio, United States Bittersweet Farms Full time

    Embracing the Potential of Individuals with AutismBittersweet Farms is a non-profit organization dedicated to providing residential, vocational, and recreational services to individuals with autism.We are seeking seasonal staff to join our team as Direct Support Professionals. As a key member of our support team, you will play a vital role in enriching the...

  • Support Specialist

    1 week ago


    Whitehouse, Ohio, United States Bittersweet Farms Full time

    About UsBittersweet Farms is a non-profit organization dedicated to providing high-quality care and support to individuals with autism.We believe in creating a safe and inclusive environment that fosters growth, empowerment, and independence. Our team is passionate about making a positive impact in the lives of those we serve.We are committed to recruiting...


  • Whitehouse Station, New Jersey, United States Chubb Full time

    We are seeking a Contact Center Agent to join our team at Chubb, a leading global insurance company. In this role, you will provide exceptional customer service and support to our valued agency partners, working closely with team members and business partners to deliver seamless service.You will be responsible for handling incoming telephone calls, providing...

  • Support Worker

    3 weeks ago


    Whitehouse, Ohio, United States Bittersweet Farms Full time

    Bittersweet Farms is a non-profit organization that provides residential, vocational, and recreational services to individuals with autism.We are seeking part-time employees to work in our supportive environment, helping individuals with disabilities to live independently and fulfill their potential. Direct Support Professionals play a vital role in...


  • Whitehouse, Ohio, United States Bittersweet Farms Full time

    Job SummaryBittersweet Farms is a non-profit organization that provides residential, vocational, and recreational services to individuals with autism. We are seeking Part-time 2nd shift 3:00pm-11:30pm seasonal staff to enrich lives and make a difference.This role involves assisting with activities of daily living, promoting independence, facilitating various...


  • Whitehouse Station, New Jersey, United States Georgia IT Inc Full time

    About the RoleWe are looking for a highly skilled Senior Database Developer to join our team at Georgia IT Inc in Whitehouse Station, NJ or Philadelphia. This is a 3-month contract position with a hybrid remote work arrangement, requiring 3 days in the office each week.Key Responsibilities:Design, develop, and maintain MS SQL databases, including stored...


  • Whitehouse Station, New Jersey, United States Chubb Full time

    We are looking for a talented Customer Experience Specialist to join our team at Chubb, where you will play a vital role in providing best-in-class service to our valued agency partners. With operations in 54 countries, Chubb offers a unique opportunity to work with a global leader in insurance.The estimated annual salary for this position is around...


  • Whitehouse, United States Oak Brook Health Care Center Full time

    Oak Brook Health Care Center - ***NOW OFFERING A 1$ SHIFT DIFF FOR 3-11 SHIFT!*****PLEASE COME AND APPLY IN PERSON**Job Duties:Provides patients' personal hygiene by assisting with baths, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths.Provides for activities of daily living by assisting with serving meals, feeding...


  • Whitehouse, United States Oak Brook Health Care Center Full time

    Oak Brook Health Care Center - ***NOW OFFERING A 1$ SHIFT DIFF FOR 3-11 SHIFT!*** **PLEASE COME AND APPLY IN PERSON** Job Duties: Provides patients' personal hygiene by assisting with baths, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths. Provides for activities of daily living by assisting with serving meals,...


  • Whitehouse Station, New Jersey, United States Chubb Full time

    Chubb is committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. We provide a diverse and inclusive work environment, where employees can grow and develop their careers.About the JobThis is a fantastic opportunity to join a global company with operations in 54 countries. As a Call Center Specialist, you will...


  • Whitehouse, United States DAVITA Full time

    About UsAt DaVita, we are dedicated to providing exceptional patient care in a supportive team environment. Our outpatient dialysis centers focus on improving the lives of patients with end-stage renal failure or chronic kidney disease.


  • Whitehouse, Ohio, United States Gentiva Full time

    At Gentiva, our vision is to provide personalized care that makes every moment count. As a leading provider of hospice, palliative, and personal care services, we're committed to delivering exceptional support to patients and their families across the US.OverviewWe believe in empowering caregivers to deliver compassionate, patient-centered care that...


  • Whitehouse Station, New Jersey, United States Chubb Full time

    Chubb is a leading global insurance company, operating in 54 countries and offering a wide range of commercial and personal insurance products.The Claims Actuarial Insights team is responsible for empowering claims professionals with actionable intelligence. The team works closely with senior leaders to identify claims trends, develop performance metrics,...


  • Whitehouse, United States DAVITA Full time

    We are seeking an experienced Hemodialysis Nurse Specialist to join our team at DaVita. As a leading provider of dialysis services, we strive to provide the highest level of patient care and satisfaction.Job OverviewThis is a full-time position with competitive compensation and benefits package. The ideal candidate will have at least six months of...


  • Whitehouse, Ohio, United States Bittersweet Farms Full time

    About Bittersweet FarmsWe are a non-profit organization committed to providing exceptional care and services to individuals with autism. Our mission is to empower our participants to live fulfilling lives and reach their full potential.We offer a supportive work environment where staff can develop their skills and expertise while making a meaningful...


  • Whitehouse Station, New Jersey, United States Chubb Full time

    About the Role: We are seeking a highly skilled and motivated Part-Time Customer Service Representative to join our team in delivering exceptional customer service in a fast-paced call center environment. As a key member of our team, you will be responsible for providing best-in-class service to our valued agency partners via incoming telephone calls. The...


  • Whitehouse Station, New Jersey, United States Georgia IT Inc Full time

    Job DescriptionWe are seeking a highly skilled Data Analyst Specialist to join our team at Georgia IT Inc in Whitehouse Station, NJ or Philadelphia. This is a 3-month contract position with a hybrid remote work arrangement, requiring 3 days in the office each week.Responsibilities:Design, build, and maintain complex queries, stored procedures, functions,...


  • Whitehouse Station, United States Chubb Full time

    JOB DESCRIPTION General Description: The role of a Competitive Analytics Specialist is to provide analytical support to ensure the growth and profitability of the Chubb's Personal Risk Services in assigned jurisdictions. Through in-depth and complex analyses, you will evaluate the performance of multiple lines of business, as well as identify emerging trends...