Restaurant Operations Manager

6 days ago


Santa Clara, California, United States 1118 - Dave's Hot Chicken - Santa Clara Full time
Job Overview

The General Manager is a key member of the restaurant team, responsible for leading the coordination and planning of everyday business operations. This role requires a strong leader who can build and maintain a high-performing team, ensuring the smooth operation of the restaurant.

Key Responsibilities
  • Lead the management team and ensure all restaurant activities are performed to the highest standards.
  • Develop and implement strategies to improve restaurant efficiency, productivity, and guest satisfaction.
  • Manage purchasing, inventory, maintenance, and other operational functions to ensure the restaurant runs smoothly.
  • Recruit, train, and develop a high-performing team, ensuring they have the skills and knowledge to excel in their roles.
  • Monitor and control costs, ensuring the restaurant operates within budget.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements
  • High school diploma/GED preferred.
  • Must be at least 21 years old and fluent in English.
  • Previous Assistant General Manager/General Manager experience.
  • Certified in all stations following the DHC Training Program.
  • Current ServSafe Certification.
  • Flexibility to work nights, weekends, and holidays.
  • Ability to stand for long periods of time and work in a fast-paced environment.
  • Ability to work 45-50 hours per week.
Preferred Qualifications
  • Positive attitude and commitment to guest satisfaction.
  • Effective communicator with coworkers and the restaurant management team.
Transportation and Accessibility
  • Must have reliable transportation to work, a driver's license, and proof of insurance.
  • Must have a telephone or other reliable method of communicating with supervisor and coworkers.
Hours
  • Must be able and willing to work flexible hours, including opening and closing shifts.
  • This includes working weekends/nights and holidays whenever necessary.


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