Customer Service Ambassador
3 weeks ago
Staff My Agency, a leading provider of innovative solutions for insurance agencies, is seeking a highly skilled and dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities:
- Provide prompt, accurate, and friendly customer service, addressing inquiries and resolving issues related to insurance policies, coverages, and claims.
- Establish and maintain strong relationships with clients, understanding their needs and preferences to deliver tailored solutions.
- Collaborate with internal teams to ensure seamless communication and efficient issue resolution.
- Stay up-to-date with industry developments and regulatory requirements to provide expert advice and guidance to clients.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development within our organization.
- A dynamic and supportive work environment.
Requirements:
- A valid Illinois Property & Casualty license and Illinois Life & Health license.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.
- A customer-focused mindset, with a passion for delivering exceptional service and building long-term relationships.
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