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Wellness Receptionist
2 months ago
At Four Seasons, our strength lies in our people. We are a team of passionate individuals committed to excellence, striving to elevate our service and to treat one another with respect and kindness. Our global team members create unforgettable experiences for our guests, residents, and partners through a dedication to luxury and heartfelt service. We believe that the best way to empower our team to deliver these extraordinary guest experiences is through a premier employee experience and a positive company culture.
We value recognizing familiar faces, welcoming newcomers, and treating everyone we encounter with the utmost respect. Whether you are part of our team, staying with us, or exploring our offerings, we aim to create lasting impressions that enrich your life. Our philosophy is rooted in the belief that life is more fulfilling when we genuinely connect with those around us.
About the Location:
Experience the enchanting blend of desert beauty and outdoor excitement. Our property features charming adobe casitas surrounded by stunning saguaro cacti, breathtaking valleys, and the iconic Pinnacle Peak. Immerse yourself in Scottsdale's rich Native American art, history, and Old West heritage. With our location as your adventure hub, enjoy nearby attractions, including two championship golf courses just a short shuttle ride away. Indulge in locally inspired spa treatments, relax by the bi-level pool, and savor authentic Southwest cuisine for a rejuvenating desert getaway.
The Opportunity:
We are seeking a Spa/Health Club Receptionist who is committed to delivering exceptional service and quality to our guests. The Spa/Health Club Receptionist will manage appointment bookings, welcome guests, and ensure a seamless spa experience.
Key responsibilities include but are not limited to:
- Welcome all guests and provide personalized, courteous, and professional service tailored to their individual preferences and needs.
- Promote, sell, and coordinate spa services and products, customizing packages to align with guests' objectives.
- Ensure the accuracy and efficiency of the spa booking system to maximize sales opportunities.
- Assist guests in selecting spa retail products used in treatments and skincare, ensuring ongoing care at home.
- Maintain the highest standards of cleanliness and organization within the resort spa.
- Manage check-ins, billing, and payments in accordance with established procedures.
The ideal candidate will possess:
- Previous experience and knowledge of spa operations is preferred.
- The ability to stand for the duration of the work shift is required.
- Proficiency in the English language.
- A vibrant employee culture that encourages authenticity.
- Comprehensive training and development programs to enhance your skills.
- Inclusive and diverse employee engagement events throughout the year.
- Exclusive discounts and travel opportunities with Four Seasons.
- Competitive compensation and benefits (Medical, Dental, Vision, and Retirement Plan).
- And much more.
Authorization to work in the US is required.
Four Seasons is an Equal Opportunity, Affirmative Action employer. We encourage applications from minorities, women, veterans, and individuals with disabilities.