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Technical Support Specialist

2 months ago

New York, New York, United States Fusco Personnel, Inc. Full time
Job Description

Fusco Personnel, Inc. is actively recruiting for a Technical Support Specialist to join our client located in the New York area. This is a full-time, long-term contract opportunity.

Key Responsibilities:
  • Provide Technical Assistance: Offer expert technical support to computer system users, ensuring seamless operation and resolving any technical issues that may arise.
  • Answer Questions and Resolve Issues: Respond to inquiries and resolve computer problems for clients in a professional and timely manner, either in-person, via remote access, or through detailed documentation.
  • Hardware and Software Support: Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, and operating systems.
  • System Monitoring: Continuously monitor and respond to operating and error messages, ensuring the stability and security of the computer systems.
  • Advanced Computer Skills: Possess advanced computer and software skills/knowledge beyond those defined in Computer Operator, including proficiency in multiple software applications.
Requirements and Experience:
  • Relevant Experience: 1-3 years of relevant experience, with a minimum of 1-year experience working in a professional office setting.
  • Administrative Experience: Prior administrative and office assistant experience is preferred.
  • Computer Skills: Strong computer skills and proficiency in MS Office Word, Outlook, and other relevant software applications.
Compensation:
  • Hourly Rate: $20.00-$25.00/hr, based on qualifications and experience.
About Fusco Personnel, Inc.:
  • Recruitment Expertise: Fusco Personnel, Inc. has been retained to recruit by many organizations to find talented individuals, on a short-term or long-term contract basis.
  • Contract Opportunities: We have numerous opportunities available and remain committed to ongoing recruitment for all interested candidates. Contract opportunities are also a great way to eliminate the possibility of any gaps in employment.

Fusco Personnel, Inc. takes great pride in successfully matching talent and culture for our valued clients. We accomplish this through the hard work and expertise of our exemplary specialty recruiters and staff.