Customer Service and Sales Specialist

7 days ago


Stevens Point, Wisconsin, United States Stevens Point Auto Center Full time

Stevens Point Auto Center is looking for a skilled Customer Service and Sales Specialist to join our team. As a Customer Service and Sales Specialist, you will be responsible for answering customer calls, establishing follow-up appointments, and responding quickly to internet, phone, and live chat inquiries. You will also provide customers with initial product information, present initial financing options, and follow up with leads that are not ready to make an appointment or no-show.

Job Responsibilities:
  • Answer customer calls and establish follow-up appointments.
  • Respond quickly to internet, phone, and live chat inquiries.
  • Provide customers with initial product information and direct them to the appropriate dealership resources.
  • Present initial financing options based on customer needs.
Requirements:
  • At least one previous role based in strong customer service experience.
  • Team player attitude.
  • Prompt and courteous.
  • Enthusiastic personality.
  • Strong computer skills.
Benefits:
  • Medical and dental insurance.
  • Vision insurance.
  • Life insurance.
  • 401K plan.
  • Paid training.
  • Employee discounts on products and services.
  • Competitive wages ($48,000 - $65,000 per year).
  • Growth opportunities.
  • Saturday lunches.

We offer a comprehensive benefits package and competitive salary. If you have a passion for delivering exceptional customer service and sales support, we encourage you to apply. Estimated salary: $58,000 per year.



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