Member Support Specialist

3 weeks ago


Stevens Point, Wisconsin, United States Stevens Point Area YMCA Full time

The Stevens Point Area YMCA seeks a dynamic and customer-focused individual to join our team as a Member Support Specialist.

We offer a competitive salary of $10.17/hour, with flexible shifts that prioritize consistency.

In this role, you will provide timely and accurate information to members and guests, while working closely with the Member Services Director to develop and implement member-centric policies and procedures.

You will also facilitate training and leadership development for Member Services Associates, ensuring they have the skills and knowledge needed to excel in their roles.

The ideal candidate will possess an established history of positive customer service experience, be skilled in Microsoft Office, and thrive in a fast-paced environment.

Responsibilities include:

  • Providing exceptional customer service to members and guests
  • Assisting with day-to-day operations, including registrations, sales, and refunds
  • Facilitating training and leadership development for Member Services Associates

Please note that this is a full-time position with opportunities for growth and development within the organization.



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