Retail Sales Representative
4 days ago
Job Summary:
The Paper Store is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering exceptional customer service, achieving sales goals, and maintaining merchandising standards in a fast-paced retail environment.
Key Responsibilities:
- Customer Service:
- Greet and welcome every customer warmly and with enthusiasm
- Understand customer needs by asking open-ended questions
- Explain product features and benefits in relation to the customers' needs by providing in-depth product knowledge
- Suggest additional items to build onto sales by utilizing effective selling techniques
- Thank the customer sincerely and invite them to return and shop with us again
- Brand Ambassador:
- Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service
- Be a TPS brand ambassador
- Merchandising and Sales:
- Merchandise product following company visual guidelines and visual standards
- Prepare incoming product for the sales floor by following instruction and guidance from supervisors
- Support all sales efforts and initiatives across all business channels in an effort to maximize company sales
- Store Maintenance and Cleanliness:
- Maintain store maintenance and cleanliness standards
- Additional Responsibilities:
- Process new product, stock shelves, and recover the sales floor
- Process transactions at the Point of Sale
- Enthusiastically participate in training and development as required utilizing all training resources
- Perform ear piercings and provide a safe, sanitary experience in accordance with state, federal, and CDC guidelines (select locations)
Requirements:
- Previous experience in specialty retail is preferred, but not required
- Ability to work a flexible schedule to include nights, weekends, and holidays
- Ability to multitask while being attentive to customers and remaining flexible to the needs of the business
- Possess an ability to work well in a team environment
- Proficient in using Microsoft Office and POS Systems
- Ability to stand for long periods of time
- Professional conduct, demeanor, and attire, in compliance with company dress code
- Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques
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