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Customer Service Representative

2 months ago

Bellingham, Massachusetts, United States Michaels Stores Full time

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as an Online Order Team Member at Michaels Stores. As a key member of our retail team, you will be responsible for delivering exceptional customer service, helping customers shop our store, and ensuring a fast and friendly checkout experience.

Key Responsibilities:

  • Provide friendly and attentive customer service to ensure a positive shopping experience
  • Assist customers in finding products and answering questions about merchandise
  • Process transactions accurately and efficiently
  • Unload merchandise from trucks and stock shelves
  • Participate in visual merchandising and store displays

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced retail environment
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system