Front Desk Service Representative

2 days ago


Scottsdale, Arizona, United States Marriott Full time

Company Overview

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As a renowned hospitality leader, Marriott Hotels is committed to delivering exceptional guest experiences. Our team of dedicated professionals works together to ensure seamless interactions from check-in to departure.

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Job Summary

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We are seeking a Front Desk Agent to join our dynamic team at Marriott Hotels. In this role, you will be responsible for greeting guests, checking them in efficiently, and providing exceptional customer service. You will also assist with reservations, process payments, and handle guest inquiries.

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Key Responsibilities:

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  • ">
  • Greet guests and check them in promptly and efficiently">
  • Answer phone calls and assist with reservations">
  • Provide exceptional customer service and address any guest concerns">
  • Maintain a clean and organized front desk area">
  • Process payments and handle guest inquiries">
  • Collaborate with other hotel staff to ensure a seamless guest experience">
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About the Role

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This is an exciting opportunity to work in a fast-paced environment where no two days are ever the same. As a Front Desk Agent, you will have the chance to interact with guests from all over the world, build relationships, and make a real impact on their stay.

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What We Offer

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At Marriott Hotels, we offer competitive salaries, comprehensive training programs, and opportunities for career advancement. As a Front Desk Agent, you can expect to earn approximately $45,000 - $55,000 per year, depending on your location and level of experience.

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Requirements

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To be successful in this role, you will need excellent communication skills, a warm and welcoming demeanor, and the ability to work well under pressure. You will also need to be proficient in using hotel software and systems.

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About Marriott Hotels

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Marriott Hotels is a leading hospitality company with a rich history of innovation and excellence. We are committed to delivering exceptional guest experiences and providing opportunities for our employees to grow and develop their careers.



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