Customer Service Liaison

1 week ago


Scottsdale, Arizona, United States Pyramid Global Hospitality Full time
Job Description

We are seeking a skilled and enthusiastic individual to join our team as a Front Desk Agent at Hotel Valley Ho. As a Front Desk Agent, you will play a critical role in delivering exceptional guest experiences and ensuring seamless operations within the hotel. Your responsibilities will include greeting and welcoming guests, handling check-ins and check-outs, managing reservations, and maintaining a clean and organized front desk area. You will also be responsible for providing accurate information about the hotel, rooms, rates, and amenities, processing payments, and coordinating with housekeeping and maintenance to ensure smooth operations.

About Our Company

PYRAMID GLOBAL HOSPITALITY is a leading hospitality company that operates a portfolio of award-winning hotels across the country. We believe in the power of hospitality and are dedicated to creating an environment that fosters personal growth and allows our employees to thrive. With over 230 properties worldwide, we offer a wide range of career opportunities and provide ongoing training and development programs to help our employees build the skills and knowledge they need to advance their careers.

What You'll Get

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, as well as opportunities for career growth and advancement. Our benefits package includes comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. You will also have the opportunity to work with a dynamic and supportive team, develop new skills, and gain valuable experience in the hospitality industry.

Requirements

To be successful as a Front Desk Agent, you will need to possess the following skills and qualifications:
  • A friendly and professional demeanor with excellent communication skills
  • Strong organizational skills and attention to detail
  • A passion for customer service with a positive, can-do attitude
  • Ability to multitask and remain calm under pressure


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