Front Desk Representative

1 day ago


Scottsdale, Arizona, United States Hilton Grand Vacations Full time
Job Summary:

We are seeking a Front Desk Clerk to provide exceptional customer service and ensure seamless operations at our resort. As a key member of our team, you will be responsible for greeting guests, handling reservations, and maintaining accurate records.

This is an excellent opportunity for individuals who thrive in fast-paced environments and possess strong communication skills. If you are detail-oriented, proactive, and enjoy working with others, we encourage you to apply for this role.

About the Role:

As a Front Desk Clerk, you will:
* Greet guests and provide warm hospitality
* Manage reservations, check-ins, and check-outs efficiently
* Process payments, handle sales, and maintain accurate records
* Provide information on resort amenities and services
* Collaborate with housekeeping and maintenance teams to resolve issues

Requirements:

To succeed in this role, you should have:
* Prior customer service experience preferred
* High school diploma or equivalent required
* Excellent communication and interpersonal skills
* Ability to work in a dynamic environment and adapt to changing situations
* Basic computer skills and data entry experience

What We Offer:

Hilton Grand Vacations is committed to providing a positive and inclusive work environment. As a Front Desk Clerk, you will enjoy:
* Competitive hourly wage based on experience ($15-$18 per hour)
* Opportunities for professional growth and development
* Comprehensive benefits package including medical, dental, and vision insurance
* Paid time off and holidays
* Employee recognition programs and rewards

Why Choose Us:

HGV is a leader in the vacation ownership industry, dedicated to innovation and excellence. Our Team Members are passionate about delivering exceptional experiences for our guests. Join us and become part of a dynamic team that values diversity, inclusivity, and teamwork.

Contact Information:

Please submit your application through our website. We look forward to reviewing your qualifications and discussing this opportunity further.

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