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Banking Services Representative

2 months ago


Cottage Grove, Wisconsin, United States One Community Bank Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Universal Banker at One Community Bank. As a Universal Banker, you will play a critical role in providing exceptional customer service and support to our clients.

Key Responsibilities
  • Engage with clients to understand their financial needs and provide personalized banking solutions.
  • Process transactions accurately and efficiently, ensuring a high level of customer satisfaction.
  • Recommend banking products and services to meet clients' needs, while maintaining a deep understanding of our products and services.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Participate in ongoing training and development to stay up-to-date on banking products and services.
Requirements
  • High school diploma or equivalent required.
  • Strong organizational and communication skills, with the ability to work effectively in a team environment.
  • Attention to detail and ability to accurately process transactions.
  • Excellent problem-solving and interpersonal skills, with the ability to address client inquiries with empathy and professionalism.
  • Proficiency in Microsoft Office, with the ability to navigate software tools used in daily tasks.
About One Community Bank

One Community Bank is a dynamic and forward-thinking financial institution dedicated to serving the needs of our clients and communities. We are committed to providing exceptional customer service and support, while fostering a collaborative and inclusive work environment.