Waiver Service Coordinator

3 days ago

Cleveland, Ohio, United States Western Reserve Area Agency on Aging Full time
Job Summary

The Western Reserve Area Agency on Aging is seeking a highly skilled and compassionate Waiver Service Coordinator to join our team. As a key member of our staff, you will be responsible for coordinating all services and authorizing waiver services for assigned members enrolled in community-based waiver programs.

Key Responsibilities
  • Evaluate assessment and care management data to determine ongoing care needs and service options.
  • Complete initial MyCare Ohio assessment, annual and event-based assessment process, and develop and implement a waiver services care plan for members.
  • Collaborate with Assisted Living Facility staff to develop and implement a waiver services care plan for all AL enrollees as appropriate.
  • Monitor and evaluate the waiver services care plan, service quality, and program eligibility.
  • Provide education and support to consumers and their caregivers.
  • Advocate on behalf of members and/or caregiver/family and assist individuals in securing appropriate services and care settings in collaboration with MCO Care Managers and providers of service(s).
  • Transition dual eligible consumers into MyCare Ohio as appropriate.
  • Collaborate with the managed care plan Care Manager for approval, especially in regard to Minor Home Modifications and Durable Medical Equipment.
  • Manage the acquisition of provider bids, MD prescriptions, and Physical Therapy evaluations as needed.
  • Authorize repairs and/or equipment as appropriate.
  • Disenroll all ineligible consumers from the waiver program as appropriate.
Requirements
  • Current licensure as a Social Worker by the State of Ohio Counselor and Social Work Board, or as a Registered Nurse with the Ohio Board of Nursing.
  • At least one year of experience working with individuals with physical and/or behavioral disabilities in a home health care, medical social work, or behavioral health environment.
  • Excellent verbal and written interviewing and assessment skills.
  • Basic knowledge of major chronic disabling illnesses for persons of all ages, disease processes, and normal aging or special knowledge in pediatrics and young adults.
  • Ability to effectively communicate with the disabled and elderly populations and general public, both in person and by phone.
  • Ability to comprehend written material related to essential job functions.
  • Ability to comprehend basic medical terminology.
  • Knowledge of local resources for older adults and persons with disabilities.
  • Ability to comprehend, recall, and apply facts related to essential job functions.
  • Ability to analyze, evaluate, and implement a reasonable course of action based on available information.
  • Ability to detect specific odors related to the assessment of a client's health/hygiene and the safety of the client's environment.
  • Ability to ambulate enough to access private homes/locations which may not be readily accessible.
  • Must have basic computer skills, including Microsoft Office applications.
  • Ability to use and transport a laptop computer and case, therefore must be able to lift/carry a minimum of twenty (20) pounds.
  • Must have a car available during working hours, as well as the ability to legally drive a car.

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