Senior Community Operations Manager

2 days ago


Davie, Florida, United States RHP Properties Full time
Job Summary

We are seeking a seasoned Senior Community Operations Manager to manage the daily administration, operation, and personnel of our Western Hills Community in Davie, Florida. The successful candidate will have 2-3 years of property management experience with proven management skills, strong customer service, communication, and organizational skills.

Main Responsibilities
  • Oversee daily collection of all monthly rentals, late fees, etc.
  • Pursue delinquent rents and perform evictions within State and landlord laws and attend court proceedings as required.
  • Lead and manage onsite staff to ensure deadlines are met. Administer discipline with proper documentation.
  • Demonstrate leadership in corporate attitude, communication skills, and professional appearance. Exemplify adherence to company policies and procedures.
  • Inspect the community grounds and community-owned homes to maintain a presentable appearance.
  • Manage and assign tasks to the maintenance staff through the use of the Maintenance Work Order system.
  • Enter lead information in the Lead Tracker System and complete guest cards.
  • Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
  • Maintain employees' files, timesheets, and records to coordinate accurate compensation and benefits.
  • Analyze and audit daily, weekly, and monthly reports and address any issues or incorrect information.
  • Manage accidents, emergency situations, and immediate mechanical needs; report to the corporate office immediately and prepare the proper reports. At times this will require the Community Manager's availability outside of normal work hours.
  • Manage the process of refurbishing community-owned homes.
  • Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members.
  • Build relationships with residents and respond to all needs.
  • Coordinate the advertising, promotions, and presentations of homes as directed by Regional Manager.
  • Perform other duties as assigned.


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