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Cannabis Sales Representative

2 months ago

Kalamazoo, Michigan, United States C3 Industries Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at High Profile Boutique Cannabis. As a Sales Associate, you will play a key role in providing exceptional customer service and guiding customers through the process of selecting and acquiring cannabis products that meet their needs.

Key Responsibilities
  • Greet customers and perform initial check-in by verifying required IDs
  • Assist new customers with questions and state required forms, updating customer information in the point of sale (POS) system
  • Ensure the waiting room and sales floor are well-maintained and stocked during downtime
  • Educate customers on cannabis properties and selection of proper genetics according to their desired effect or relief for patients' ailments
  • Fulfill online orders efficiently and greet and checkout curbside customers while ensuring compliance with state regulations
  • Handle customer complaints professionally and escalate to management when necessary
  • Maintain product knowledge and stay up-to-date on current cannabis trends
  • Accurately use and maintain the Point of Sale (POS) system
  • Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting
  • Assist with intake of product, inventory counts, and additional audits on a regular basis
  • Daily compliance with dispensary policies, including state/local regulation compliance, security protocols, access protocols, inventory tracking, dress code, and work schedules
Requirements
  • High school diploma or General Education Diploma (GED)
  • Excellent customer service and communication skills
  • Basic computer and information technology skills
  • Previous experience as a Budtender preferred but not required
  • Previous experience using a Point of Sale (POS) system preferred but not required
  • Working knowledge of Cannabis products (flower, edibles, vape cartridges, topical lotions, tinctures, RSO, etc.)
  • Basic understanding of the medical benefits of specific Cannabis products
  • Able to stand for up to 12 hours
  • Adhere to all policies, rules, regulations
  • Able to lift up to 25 pounds
  • Ability to work with a team as well as independently
  • Ability and willingness to work flexible hours, including evenings, weekends, and holidays
  • Must be at least 21 years of age and pass a background check
About C3 Industries

C3 Industries is a leading cannabis cultivation and processing company with a passion for sharing our love of cannabis with the world. We are committed to being active corporate citizens and community members, celebrating diversity and inclusion. If you are passionate about the cannabis industry and excited about working in a fast-paced startup, we would love to hear from you.