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Dental Office Manager

2 months ago


Raleigh, North Carolina, United States Stansell Dentistry Associates Full time
About the Role

We are seeking a highly organized and detail-oriented Dental Office Manager to join our team at Stansell Dentistry Associates. As a key member of our staff, you will be responsible for providing exceptional patient service, leading our team, and ensuring the smooth operation of our dental practice.

Key Responsibilities
  • Accounts Receivable: Manage patient accounts, process payments, and maintain accurate financial records.
  • Motivating and Leading the Team: Foster a positive and productive work environment, motivate staff to achieve their best, and provide guidance and support as needed.
  • Assist in Marketing: Help develop and implement marketing strategies to attract new patients and promote our services.
  • Handle all aspects of Customer Service: Provide exceptional patient care, respond to patient concerns, and ensure a positive experience for all patients.
  • Assist in Hiring and Human Resources: Participate in the hiring process, maintain employee records, and ensure compliance with HR policies and procedures.
  • Helping with Insurance: Assist patients with insurance claims, billing, and other insurance-related matters.
  • Assist in Filling Schedule: Coordinate patient appointments, manage scheduling software, and ensure efficient use of staff time.
Requirements
  • Attention to Detail: Maintain accurate records, ensure compliance with regulations, and demonstrate a high level of organizational skills.
  • Forward-Thinking: Anticipate and address patient needs, stay up-to-date with industry developments, and contribute to the growth and success of our practice.
  • Strong Interpersonal Skills: Build and maintain positive relationships with patients, staff, and vendors, and demonstrate excellent communication and teamwork skills.
  • Meticulous Record-Keeping: Maintain accurate and up-to-date records, ensure confidentiality, and adhere to HIPAA guidelines.
  • Team-Oriented: Collaborate with staff to achieve common goals, demonstrate a positive attitude, and contribute to a positive work environment.
  • Reliable Attendance: Maintain regular attendance, meet deadlines, and demonstrate a commitment to our practice and our patients.
About Stansell Dentistry Associates

We are a family-friendly dental practice dedicated to providing exceptional patient care and service. Our team is committed to staying up-to-date with the latest dental technologies and techniques, and we strive to exceed customer expectations. If you are a motivated and organized individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.