Chief Governance and Operations Officer

3 weeks ago


Raleigh, North Carolina, United States NC Dental Society Full time

The Chief Governance and Operations Officer will provide oversight and direction for all Governance and Operations functions of the North Carolina Dental Society, North Carolina Dental Society Foundation, and North Carolina Services for Dentistry. This includes ensuring consistent and best-practice governance bylaws, policies, and protocols, and related operational implementation and excellence.

The Chief Governance and Operations Officer will work closely with the CEO, CGOO, and other Sr. Leaders to develop a periodic Strategic Plan to serve as governance and operational overarching direction. The CGOO will then ensure that all governance and operational rules support the Strategic Plan.

Key Responsibilities:

  • Developing, implementing, and maintaining best-practice governance frameworks and related documents.
  • Ensuring compliance with legal and social expectations, and managing and updating the list of compliance expectations.
  • Providing advice to volunteer bodies to help them make informed and effective decisions.
  • Developing, coordinating, and implementing accountability of volunteer bodies to organization and its members and other stakeholders.
  • Orchestrating governance strategies, policies, and frameworks.
  • Fostering a culture of transparency, accountability, integrity, and inclusivity.
  • Reviewing, recommending, and facilitating revisions that maintain appropriate oversight while improving organizational speed and nimbleness.

Operational Responsibilities:

  • Overseeing operations of the company, including finance, human resources, building operations, and reporting.
  • Coordinating departments to ensure different entities work together to achieve goals.
  • Coordinating budget process working with stakeholders to provide proper resources across various priority areas/projects.
  • Providing performance reports, identifying areas for improvement, and making recommendations to the CEO.
  • Standing in for the CEO when he/she is unavailable and making appropriate decisions.
  • Developing, maintaining, and revising employee policies as needed.
  • Managing annual performance evaluation and merit increase process working with supervisors across organization.
  • Periodically conducting total compensation market analysis and implementing necessary changes as possible.
  • Creating policies that improve daily operations.
  • Devising and implementing strategies and plans to achieve goals.


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