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Dental Office Manager
1 month ago
Dr. Lane & Associates is seeking a highly skilled Dental Office Manager to lead our North Raleigh office. As a key member of our team, you will be responsible for overseeing the daily operations of the dental office, ensuring compliance with company policies, managing employee and patient relations, and increasing production and collections while enhancing staff morale and patient satisfaction.
Key Responsibilities:
Manage patient scheduling, staff productivity, collections, and receivables
Increase new patient growth through effective marketing strategies
Collaborate with the regional director and marketing department to ensure office marketing needs are met
Drive staff to achieve five-star online patient reviews
Respond to doctor, patient, and employee inquiries and seek assistance when necessary
Oversee daily close out functions, daily deposits, and month-end reporting with the corporate office
Ensure timely submission of necessary reports to the corporate office
Handle patient complaints and concerns
Train employees after their initial basic training program
Maintain office doctor/patient ratio needs
Plan, assign, and direct work of office staff and directly supervise dental office and staff
Appraise performance, reward, and coach employees
Conduct monthly staff meetings and morning huddles
Address complaints and resolve problems
Responsible for office supply quarterly inventory
Requirements:
High School Diploma or GED
Minimum 1-2 years of dental experience in a management role
Minimum 2+ years in a dental office environment
Denticon experience is a plus
Ability to lift 15-20lbs
What We Offer:
Competitive pay
Insurance coverage after 90 days of employment
Quarterly performance bonus potential
401K employer contribution plan
Paid holidays and paid time off
In-house paid training
Off at 2PM Fridays
Uniform allowance
Company social events and fun social media campaigns throughout the year
Volunteer opportunities to earn Smile Squad points to redeem for prizes
Birthday and work anniversary surprises sent directly from the owners
And much more
About Us:
Dr. Lane & Associates provides 5-star patient care and service in a family-friendly atmosphere. We are committed to delivering exceptional patient experiences and building strong relationships with our patients and staff. If you are a motivated and experienced dental professional looking for a challenging and rewarding role, we encourage you to apply.
