Healthcare Recruitment Manager
4 days ago
Job Title: Client Services Manager
About 365 Health Services:
365 Health Services is a rapidly expanding company in the healthcare industry, seeking a motivated and competitive leader to join our team. As a Client Services Manager, you will play a crucial role in developing and executing recruitment strategies to attract and hire quality healthcare professionals.
Key Responsibilities:
- Develop and execute recruitment strategies to attract and hire quality healthcare professionals
- Utilize various recruitment tools and methods to source and attract a pool of qualified and diverse candidates
- Match and evaluate candidate skills to client and consumer needs through screening and interviewing
- Negotiate salary, terms, and conditions of employment with candidates
- Schedule direct care workers and field staff for initial placement and ongoing assignments
- Manage direct care workers and field staff while on assignment, assessing and investigating concerns and issues, and providing performance coaching, counseling, and disciplinary action when necessary
- Maintain regular contact with active clients, consumers, and referral sources to identify current staffing needs and requirements, projected openings, and potential new business opportunities
- Ensure client, consumer, and referral source expectations are understood and met while addressing and resolving concerns relating to customer service, caregiver, or field staff performance
- Document candidate, direct care worker, field staff, and client correspondence and activities within the system of record
- Incorporate direct care worker and field staff retention strategy into daily routine
- Responsible for learning all functionalities and operations of the branch office
- Adhere to and promote company policies and procedures
- Build and cultivate relationships with industry contacts to gain industry knowledge, referrals, and business development leads
- Ensure confidentiality of all consumer records and personnel files in accordance with agency and HIPAA guidelines
- Ensure all services, functions, and employee practices are in accordance with Affirmative Action policies and laws
- Responsible for ongoing compliance with all current federal, state, and local regulations, company policies, and procedures, and reimbursement guidelines
- Responsible for oversight of revenue cycle management
- Demonstrate a commitment to advancing 365 Health Services, LLC
Requirements:
- High integrity
- Positive attitude
- Excellent communication skills
- Solution-oriented
- Eager/Competitive
- Ability to thrive and collaborate in a fast-paced environment
- Bachelor's Degree, preferred
Benefits:
- Health Insurance Packages
- Paid Time Off
- 401K
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