Branch Manager

2 weeks ago


Rochester, Minnesota, United States The Sherwin-Williams Company Full time
Job Summary

The Branch Manager is a key leadership role responsible for overseeing the daily operations of a commercial paint branch. This includes managing all aspects of branch operations, including scheduling, customer service, marketing, merchandising, inventory, financial reporting, and safety.

Key Responsibilities
  • Develop and implement business strategies to increase sales and optimize profitability
  • Meet sales goals by training, motivating, and mentoring store employees
  • Ensure high levels of customer satisfaction through excellent service
  • Build and maintain knowledge of all products to ensure effective customer recommendations
  • Build positive relationships with wholesale customers
  • Complete branch administration, including financial reporting and safety protocols
  • Ensure compliance with policies and procedures, including safety, loss prevention, and security
  • Maintain outstanding store condition
  • Provide accurate and timely reporting as required
  • Manage employee training, development, performance management, and corrective action
  • Respond to and resolve any customer and/or employee complaints
  • Make outside sales calls to increase market share
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must have a valid, unrestricted Driver's License
  • Must have at least a High School diploma or GED
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must have at least one year of experience in a leadership role, supervising others, or leading teams
  • Must have at least one year of experience working in a retail, sales, or customer service position
Preferred Qualifications
  • Previous work experience selling paint and paint-related products
  • Work experience using timekeeping and/or customer relationship management (CRM) systems
  • Associate degree or higher in business, sales, or marketing
  • At least one year of work experience as an Assistant Store or Branch Operations Manager for Sherwin-Williams
  • Willingness to relocate for future job opportunities
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish

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