Program Integrity Supervisor

4 weeks ago

Colorado Springs, Colorado, United States El Paso County, CO Full time
Job Summary

El Paso County Department of Human Services (EPC-DHS) is seeking a highly skilled Program Integrity Supervisor to oversee the Fraud Prevention and Investigations team.

This is a critical role in protecting program integrity through the investigation of alleged welfare fraud, while also collaborating with DHS staff to implement proactive measures to prevent fraud.

The successful candidate will guide the team in maintaining a client-focus through a trauma-informed lens, ensuring high-quality services are delivered via standardized, innovative, and data-driven approaches.

As a key member of the El Paso County team, you will have a direct positive impact on your team members who assist families in our community.

Key Responsibilities
  • Supervise the planning, organizing, monitoring, and training of the assigned functional area(s).
  • Ensure the mission of the Department of Human Services (DHS) program integrity is effectively communicated and achieved.
  • Perform all supervisory functions, including planning, organizing, leading, and monitoring assigned functional area(s).
  • Oversee program integrity functions, such as fraud prevention/investigations or agency quality assurance.
  • Develop and maintain program integrity reporting tools and resources.
  • Monitor all referrals to the unit, review and correct referrals as needed, and assign referrals to the appropriate staff member(s).
  • Interpret, communicate, and implement rules, policies, procedures, and regulations of assigned programs.
  • Handle personnel and clientele issues, concerns, and complaints.
  • Monitor and evaluate the quality of work completed by the agency and compare work to established standards.
Requirements
  • High school diploma or equivalent education.
  • Three years of human services-related experience, including knowledge of eligibility determination or department of human services programs, resources, and policies and procedures.
  • Associates degree in a related field may substitute for one year of the required experience.
  • Bachelors degree in a related field may substitute for two years of the required experience.
Preferred Qualifications
  • Five years of experience determining eligibility for public assistance programs such as Health First Colorado (formerly Medicaid), Colorado Childcare Assistance Program (CCCAP), Supplemental Nutritional Assistance Program (SNAP, formerly Food Stamps), Colorado Works, Adult Financial, and/or Long-Term Care.
  • Two years of experience with CBMS.
  • One year of supervisory or leadership experience.
Work Environment

Duties are primarily performed in a high-volume office and remote work environment dependent on business needs.

May be required to work evening and weekend hours.

May be exposed to individuals in stressful situations.

El Paso County is an E-Verify and Equal Opportunity Employer.

El Paso County adheres to Federal drug screening guidelines and requires a pre-employment drug screen.

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