Networks Assistant Supervisor

5 days ago

Colorado Springs, Colorado, United States InDyne Full time

Job Summary:

The Networks Assistant Supervisor will report directly to the Network Supervisor and be responsible for aiding in the management and direction of the NIPRNET, SIPRNET, and DSN voice networks at Pituffik Space Base, Greenland.

The Networks Assistant Supervisor will ensure contractor-controlled availability rates meet or exceed Performance Work Statement requirements, site reporting is accomplished flawlessly, and critical system failures are rapidly and accurately reported and resolved.

The Networks Assistant Supervisor will work in conjunction with the Network Supervisor to ensure compliance with all PWS directives and Quality Management objectives.

Key Responsibilities:

  • Interfaces with government agencies and government contractors to accomplish mission-essential operations as needed.
  • Reviews hardware/software modification proposals and testing requirements with the Network Supervisor.
  • Ensures new modifications are tested to prevent system degradations.
  • Configures and manages system hardware and software.
  • Reviews and provides input to change or enhance procedures and Operating Instructions (OIs).
  • Implements Company and government policies and procedures.
  • Updates operating instructions to account for new procedures or policies.
  • Attends meetings to provide local command elements with relevant details of system availability, equipment malfunctions, logistical, funding, and safety issues.
  • Coordinates with other agencies and Thule Plans and Programs office concerning equipment installations.
  • Monitors facility maintenance and upgrades.
  • Reviews and submits shift schedules for approval.
  • Manages and directs work center activities in support of all operational requirements.
  • Assists in the training of new personnel in a timely manner and recurring training as needed.
  • Updates training records and ensures training programs are up to date with the installation or removal of equipment.
  • Creates and submits appropriate reports as needed.
  • Requests Authorized Service Interruptions (ASI's) as needed to perform maintenance.
  • Works with telecommunications users, Network Operation System Centers (NOSC), and other facilities in the timely troubleshooting and restoration of communications.
  • Oversees the proper actions for incoming and outgoing classified documents and equipment.
  • Ensures the proper documentation and packaging of these items.
  • Performs the duties of Network Telecommunications technicians.
  • May serve as the Records Custodian (RC) for the office and oversee the office filing system to ensure completeness and correct filing of items using the AFRIMS program IAW Air Force Policies.
  • Supervises the work center utilizing the appropriate operating instructions, Technical Orders, and Defense Information System Agency (DISA) Circulars, in the operation and repair of equipment.
  • Ensures operational availability requirements are satisfied IAW the Performance Work Statement (PWS).
  • Comprehends technical data and uses test equipment for system troubleshooting and repair.
  • Is the primary equipment custodian responsible for maintaining assigned Information Technology Equipment account(s).
  • Coordinates with supply on matters of turning in or ordering of equipment items.
  • Conducts annual inventory of all equipment items and ensures they are labeled correctly.
  • Ensures proper inventories of all material are conducted and annotated in the Master Station Log (MSL).
  • Oversees and coordinates Crypto updates with the COMSEC custodian.
  • Creates Emergency Action Plans (EAP) for situations in accordance with proper directives.
  • Coordinates with the Precision Measurement Equipment Lab (PMEL) on ordering new test equipment or repair/replacement of older test equipment.
  • Turns in and receives equipment that needs to be calibrated and returning from calibration.
  • May be accountable for supply point, bench stock, and supplemental inventories.
  • Conducts periodic inventories of items.
  • Maintains historical data of all network operations and maintenance.
  • Verifies status of Preventive Maintenance Inspections.
  • Provides duty relief to subordinate personnel for meal, restroom, and storm breaks.
  • Is responsible for the cybersecurity posture of the networks.

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