Operations Director
4 weeks ago
The Operations Manager will provide leadership and direction to assigned operating locations to ensure delivery of annual business plans. This role is responsible for managing daily operations, ensuring compliance with policies and procedures, and maintaining a safe work environment.
Key Responsibilities:
Manage on-time performance and driver availability
Oversee call center functions and customer relations
Identify, select, train, and mentor location staff
Communicate effectively with location staff and support team members
Assist in overseeing safety and training programs
Maintain client contact to meet or exceed expectations
Requirements:
3 years of experience working in a transit environment
1-3 years of management experience in a transit environment
Knowledge of contractual obligations and company policies
Strong written and verbal skills
What We Offer:
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
This job description is not intended to be an exhaustive list of responsibilities. The Operations Manager may be required to perform other duties as needed to meet the needs of the company.
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