Mental Health Support Specialist

5 days ago


Tuscaloosa, Alabama, United States Indian Rivers Mental Health Center Full time

Job Title: Mental Health Support Specialist

Come work with Indian Rivers Mental Health Center as a Mental Health Support Specialist. We are seeking a dedicated individual to join our team to provide support and care to individuals with mental illness and/or developmental disabilities.

Key Responsibilities:

  • Provide transportation for clients as needed.
  • Work assigned shifts, weekends, holidays, and overnight as scheduled.
  • Perform observation of clients as directed by your supervisor.
  • Assist in client education of symptoms and illness management as directed by supervisor.
  • Gain certification in the management of disruptive behaviors and de-escalation techniques.
  • Assist as needed in providing meals to clients.
  • Assist as needed in general cleaning at the Crisis Center.
  • Document all clinical notes in accordance with agency polices and within 24 hours.
  • Conduct client trainings as assigned by supervisor.
  • Maintain communication and awareness of current events by reading memos, e-mails, bulletin boards, and communication logs.
  • Work independently and/or with teams to complete assigned tasks accurately and in a timely manner with minimum supervision.
  • Support Organizational Code of Conduct, Standards Compliance, HIPAA and Security Programs by ensuring job tasks are performed in a legal and ethical manner, assessing the work area for non-compliance and notifying the supervisor, manager, Executive Director or designee as appropriate, and maintaining training requirements and understanding that training is a required condition of employment.
  • Maintain the confidential nature of all client and Organization related activities by not divulging information outside the facility, discussing information within the facility on a need-to-know basis, acknowledging policy annually by signing confidentiality statement, and by referring media and general inquiries to the Executive Director.
  • Adhere to attendance and punctuality policy by allowing adequate time to arrive, clock-in and assume responsibilities at designated time, adhering to meal and break times and making timely requests for annual leave and reporting the need for sick leave in accordance with policy.
  • Comply with all standards related to safety and health by maintaining current TB Test, CPR/First Aid, CPI, and by reporting infections and on-the-job injuries in accordance with policy.
  • Identify opportunities for improving the quality of services provided by the department and the organization.
  • All other duties and responsibilities as assigned by the Operations Manager or Crisis Center Director.

Requirements:

  • High school diploma or equivalent.
  • Experience working with clients with mental illness and/or developmental disabilities preferred.
  • One (1) year experience in a mental health setting preferred.
  • Current Alabama driver's license and good driving record as defined by Indian Rivers' policy.
  • Must be able to read, write legibly, speak, and comprehend English.

Working Conditions:

Works in residential facilities; may require long hours. Must have the use of sensory skills in order to effectively communicate and interact with other employees, clients and the public through the use of the telephone and personal contact. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, computer, copier, multi-line phone and fax machine. Must be able to lift fifty (50) pounds and negotiate several sets of stairs in an eight (8) hour shift. Some risk involved in the event of aggressive/out-of-control clients. Must possess a valid Alabama driver's license.



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